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dszrew

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About dszrew

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  1. IMHO, filing a dispute puts a credit back on your card, which you can use to delay payment of other charges. the credit card knows how to handle it. it may be confusing watching credits post, then refunds post, then charges reposted to reverse the double credit, but not sure what "muddy the waters" means. either HAL gives you a refund or the credit card company makes it permanent. in the meantime you have a credit that can offset some other bills.
  2. I had 2 cruises booked with HAL--one for June that I canceled 10 days before they did, and another in August. I do not believe it matters how long you give HAL before contacting the credit card company. there is nothing on their process that tells you to wait a certain amount of time. the best thing about disputing is I did get "conditional" credit for everything, so now I don't have to pay my credit card bills this month (or the next and maybe the next). sure they can take back the credit, but the cruises are really canceled and there is no reason for them to not grant the refunds permanently.
  3. rather than wait for HAL to keep my money interest free (when they are giving 12.5% to investors for their funding and bonds), I disputed 6 charges on two cards last week. two $50 charges for small deposits were immediately and permanently refunded. the remaining are now "in process" and waiting for feedback from HAL, but should resolve within 45 days. HAL's primary interest is for the shareholders, not the customers. they will do what's necessary to keep the company afloat (pun intended) first, then pay out to customers as they can. disputing the charge is kind of like going to the front of the line I guess. either they address it within 45 days or it's resolved in my favor. I do not feel bad for asserting my rights to money I've paid and is due back to me.
  4. North American crew members on HAL are not yet disembarking. A recent article stated from HAL that the CDC requirements were too onerous to comply with. Those included having to charter flights or provide private transportation, but apparently the biggest problem is the cruise line executives must legally certify that the ship does not have an infection. Cruise leaders are hesitant to bind themselves legally to this. Just yesterday several cruise lines went ahead and made those certifications allowing NCL, Disney, and some RCL crew to schedule disembarkation. https://www.cnn.com/travel/article/cruise-ship-crew-stuck-at-sea/index.html I would bet the first step to getting North American crew off is to do a 2 week lockdown to verify there is no spread of the virus (which apparently they have already started). Since they just transferred some new crew to ships off the coast, I'm not sure if that 2 weeks would start again or whether isolation for individuals is sufficient.
  5. this. only 2 reasons for refunds to take a long time. either it's a manual process that requires some approval (I doubt that), or it's a cash flow issue (not enough cash to keep the company alive and refund everyone all at once).
  6. technically the american express offer must be made from the hal website, not onboard. that doesn't mean it won't work, but just do it ahead of time to be sure. for those buying obc, is it refundable if it's not all used?
  7. Update on my offer. Booked 2 shore excursions and 2 bus transfers at the same time. Two different charges posted to my account based on the purchase category I guess. One cleared 2 days before the other, neither was over $500 by themselves, but both together were over $500. Eventually got the $100 credit once the second charge cleared. I have a second offer for 10,000 points I'll likely just pay $500 on the cruise as I haven't hit final payment yet.
  8. It seems some are able to get a refund for the shore excursion they booked and then use the OBC to pay for it onboard. The policy is that any "refunds" of pre-paid excursions have at least a 10% cancellation fee while onboard (no fee if cancelled before you board). Refunds go to your shipboard account as refundable OBC, then at the end of the cruise put on the card you gave them for the cruise (not necessarily the same card you used to book the excursion originally).
  9. I booked a shore excursion and bus transfers to the airport for a total of over $500. However, there are two separate charges on my card. I got a text/email stating I made a charge on the offer and would get the offer IF it met all the terms of the offer. Now I'll wait to see if the two charges are treated together for a total over $500 or if maybe I won't be getting the credit because neither charge was over $500. If it doesn't work, I'll just cancel the shore excursion and try something else (or buy another shore excursion so the total goes over $500).
  10. I'd choose later, even first week of October. In US cities, the "color" was inconsistent--often still green with some yellow leaves. More color as you go farther north. Inside the cities seemed to be yellow trees, but out in the country was different. We were the 2-4 week in October, and some places like Maine and Halifax has bare trees at higher elevations, or lots of yellow color but most of the red leaves had already fallen. Also, we somehow thought we'd see a lot from the ship, but really we'd arrive before sunup and leave about sundown so we could never really sit there and watch the color leaves go by...
  11. Some lines are able to go to Montreal instead of just Quebec if they have a smaller ship. We just got off after leaving 16 oct and were too late for the best color (although it’s not totally predictable a year in advance). Possibly ending mid October would get more color than starting mid October. Still saw yellows and some reds but in some higher locations trees were completely bare.
  12. I will say in Halifax if you didn’t prebook something there wasn’t much available. Two ships in port and some of the things on the dock already closed as we were a bit late in the season. Grey Line was there but only had the HOHO bus available. So for not booking ahead, the taxi worked out well. It was nice to see the posted rates so there was no negotiation nor disagreements on price. I’ve always obsessively planned but lately have left more ports unplanned so we can discover things and be a bit more flexible. I prebook things we definitely want to see, but have had some enjoyable things we’ve done that we might not have otherwise if we’d booked ahead.
  13. Only cheaper if you book far enough in advance and you are ok walking to the rental location. We didn’t want to plan ahead and my wife couldn’t walk that far. Hadn’t seen any mention of this on the boards so it’s another option. We like being on our own and can tell a private driver to stop or go as we want.
  14. 3 hour taxi to Peggy’s Cove and back was only $152cn. Taxi driver pointed out some things as we went, drove by the titanic graveyard on the way back. Easy way to see it and cheaper than the bus tour. It’s a fixed price advertised at the pier. Can do another hour of the city for $203.
  15. thanks for the information. just booked for our upcoming trip in June and fares are half off what the airline is charging. I expect prices to drop in 3-5 months but if not I've got good prices. ran into an issue booking where I had some wrong name and birthdate information. took an hour on hold on the phone so I'm glad I can make flight changes online without going through that again. pulled up my flights right after on Delta and was able to move into preferred seats.
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