Hi all!
Am wondering if anyone has any suggestions on who to contact at HAL. I am getting zero response from my PCC and I spend hours on the phone trying to get through to Customer Relations and no one ever answers the phone, I sit on hold. Here is the situation:
5 weeks ago today we emailed Guest Relations Department an Out of Pocket Expense Request Form. We have had no contact with HAL to date. So we have no idea if the packet was received, is it in process, has it been rejected, etc. I was hoping my PCC could at least contact someone internally to confirm yes the packet is being processed or no you need to resend.
Any suggestions would be greatly appreciated. I've considered calling and asking for a new PCC. Ours only responds if you want to book.