BeckyC77

I'm miffed. I tried to use my 30% off to book a cruise. But the agent's computer crashed. He was supposed to call me back the next day. He never did. And I tried calling and there was no voicemail option or anything to get a hold of him. I filed a support request with PlayStudios, but I doubt I'll see any refund of those reward points. For the future, is there another way or trick that can be done to get a hold of an agent? Thanks!

Great info! Danke! 🙂

Sure! Here's more info: Meraviglia - Caribbean: Dec 30, 2022 - Jan 6, 2023 These are the options - and the description for the unlimited: "TERMS & CONDITIONS: Gratuity and speciality service charge is already included in the pre-sale price. Packages are available online for pre-sale or on board during the first two days of the cruise. For three and four-night cruises, the packages are for sale on day 1 only. Speciality Restaurant packages are individual, not transferable. Packages cannot be refunded if not all meals are used and they are valid in all Speciality Restaurants (1 lunch and 1 dinner per cruise day). A surcharge of 10€ per meal will be applied to the Teppanyaki experience; this extra fee will be paid directly on board. Speciality Restaurant options vary by ship. The package includes food only and it is honoured a maximum of two times in Butcher's Cut. Day of booking to be confirmed on board. A dining experience menu will be offered to guests who purchase the package. No payment for kids under 6 years (i.e. who have not yet reached their 6th birthday). A 50% discount is applied to packages for children up to 12 years old. Must be of legal age to consume alcohol - see our terms of our guest alcohol policy. A 10 Euro surcharge per meal is applied to the Teppanyaki experience only (it will be paid on board)."

How does that work? Do I need to make reservations or can I simply show up at any restaurant and have anything on the menu? 😄