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NW Pacific

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  1. OP back with Insurance response. Can't answer my initial question about CFAR response. Insurance did accept my Medical reason and it was covered at 100 percent. (minus of course NCL refund). Filed claim on phone Sept. 23. Received documents to submit. Mailed all documents Sept. 27, they were finally received on October 7. Received email on Oct. 9, that claim has been approved. check to be received within 7 to 10 days. did receive the refund for port charges, taxes and drink/dining pkg. from NCL with 10 days. Still not ready to cruise again but hoping to resume at some point. Travel Insured International is the name of the Insurance company, bought through Insuermytrip dot com. Without travel insurance we would be out a bucket load of money, FYI
  2. Have used Executive Care Service twice from LAX to San Pedro. they can pick up after you exit from baggage area , terminal 6, they can pick up from Columns 6c through 6 k. We flew into LAX on Alaska Air. No problem either time. Google for more info. thought rates reasonable for private care service.
  3. If you have any type of Tavel insurance, first you need to cancel with NCL, you will get a cancel confirm along with the taxes, port fees, dining and/or drinking packages, excursions purchased, showing those will be refunded. Sounds like you might not have travel insurance. If you do, to submit a claim you will need original cruise invoice, cancel invoice, trip cancellation policy, itinerary, and if for medical, physicians statement. Don't let it ride, NCL will not contact you for a no show. Unless you have cancelled for no reason with NCL you won't get any FCC, unless someone special reaches out. You should get your refund for the above charges within 10 days.
  4. From OP. Travel Insured International has-been responsive. Got a packet put together today, 11 pages of documents. Am shaking my head why I need to submit itinerary and cruise line cancel policy. Would think any travel insurance has access but did. Wanted credit card statement, ?? Cruise documents shows when and how paid very clearly, they were required also. And don't forget to include signed fraud statements to the Physician's report and the Cancellation form. Am confident it will eventually pay under medical versus CFAR. I would feel so horrible for anyone going through life threatening issues or a death to have to organize this. But you do have 15 months to file a claim. Well I would like our money back sooner than later. When I get a refund will check back her to let you all know, how long, etc.
  5. OP here. Unfortunately had to cancel cruise yesterday. Did talk with Insurance rep, asked if insurance would not recognize my medical issue would CFAR kick in. Reply was yes. i guess that was one of my concerns if I applied for medical and not accepted, would I still qualify for CFAR, seems so. Got Dr statement today, so hoping for coverage under that, but know insurance companies can be picky what applies. Dr did date of not being able to travel from a week ago. urggh, thank you for your replies, now I have lots of stuff to send in, hopefully got my ducks lined up
  6. never heard of this problem. Has to be beyond frustrating. Norwegian does have a technical Support number, try going through there phone line and see if that extension comes up. In the US calling there general number, they will give you Tech Support number.
  7. Travel Insured International. If we have to cancel it will be prior to leaving. Well of course if we get to go I know if something comes up to save save documentation. Got Insurance through insure my trip dot com hoping to hear from someone that filed claim under CFAR
  8. Have the same 48 hour notice, and 75% cash. Insurance not through cruise line. Just wondering what difficulties if any to use. thanks
  9. Have it, may have to use it. My medical issues may not apply, so would fall back of CFAR. Has anyone filed a claim with this type of coverage? Cancel For Any Reason. If so, how did it go
  10. not all baggage gets to the ship leaving it with porters. Have had several times getting fliers delivered to our room with a message "have you seen this baggage", only my opinion, but we prefer to carry on our bags, no problem, no worries about delivery obviously with long cruises and bigger suitcase that will not go through cruise line scanner, not possible. But we pack light and like to have our luggage with us, never a problem dropping off in the room, after boarding, to each their own
  11. did this last year but having a senior moment or two. do they do facial recognition at "passport control" or do you need to show passports to an agent? No problem, just wondering, I think we just walked right through and never stopped anywhere along the line getting outside but that is probably not right?
  12. same experience for us several times in current past. Once you get through the "cattle" lines and security, there will be a Haven sign and most likely a representative directing you.
  13. Yes do above post. If your picture isn't accepted, we have got the message proceed, your photo will be taken at check in. Our first photo seems to go through but the second passengers never does.
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