Easyrider949

FCC for the value in dispute.

UPDATE: I’m pleased to announce that Princess Cruises has recognized and satisfied our complaint regarding our EZair booking due to their unreasonable short notice cancellation of our Sun Princess 2/18 sailing. They did the right thing, so thank you Princess! As individuals, when we have been harmed by others we do have a loud voice via Social Media, writing emails to the various folks within the top echelons of the company, and working with your TA to support you. They do monitor these social postings, so there is hope to be heard. Also, I want to recognize and thank all of those who were empathetic and supportive of our situation. We appreciated your comments and positive thoughts. For the mean spirited, judgmental, know-it-all, and nasty people on this social forum who were quick to tell us how stupid it was for us for go on an inaugural cruise, that they would never go on one, and those who thought insurance was the answer, when it wasn’t, and that we deserved what happened to us because we should’ve planned better, (even though the reason we booked BtBtB cruises was just in case the ship was delayed being delivered for the 1st & 2nd sailings). We hope you have a blessed day. As an early adopter to new technology and willingness to explore new concepts we are very much aware of the shortcomings they can bring, but they also can bring excitement and joy. Try being a pioneer sometime and enjoy the journey. With all of the issues and hurdles we had to get over getting to the Sun Princess, we really did enjoy our experiencing on the Sun Princess inaugural cruise. We look forward to being on her again in October. Also, we look forward to being on the Star Princess inaugural transatlantic crossing.

First, We did not have direct flights. Second, it’s not beneath us to fly economy, we used to always fly that way, but due to physical/medical conditions now are we willing to pay extra to help out our conditions. As far as “Plan B” is concerned, it was either fly to make our cruise or not fly and forfeit the cruise and lose all of our money. All due to Princesses last minute cancellation. If they would have canceled both the 8th & 18th at the same time, we probably would have avoided this problem.

Cruise insurance will not cover this situation, for the fact that this was a new Airline ticket and not a canceled ticket, Princess did refund the original EZair ticket amount, but they did not honor our original airline ticket pricing amount. Had they done that, this would not be an issue. This situation just falls outside of any insurance coverage.

As you know, Princess does monitor these posts. From my perspective, those booking numbers are not superfluous to me and/or to Princess. They were meant for Princess to know exactly who we are and not for the general CruiseCritic viewers. I can understand from your view point you don’t like them, so I’m sorry you had take millisecond to read them. I’m still hoping Princess will step up to the plate and make this right for us.

#PrincessCruises #ILoveThis After 70 cruises with Princess, the 71st was the worst cruise experience ever! Their new slogan is #ILoveThis, but I don’t think so. If you are planning on booking with Princess be cautious, you might want to look elsewhere. Here is our story, and nobody within Princess even cares. My wife and I decided to book three back-to-back cruises on the new Sun Princess for February 8th, 18th and 28th (Booking numbers 5PDK5T, 5PDK8K and 6KXJDL), and we were very excited to be on these inaugural Sun cruises. We had booked a side trip to Madrid to see some of my wife’s family before we boarded the ship in Barcelona, Spain. Now comes #ILoveThis! Princess decided to cancel the February 8th cruise ten days before we were flying out to Madrid due to the ship not being ready to sail. As you can imagine, we were upset about this last minute cancelation of the cruise and our airfare for that segment which was linked to it. We also lost money on housing and sightseeing activities we prepaid for prior to the trip. We had to rebook our new airline tickets via Princess’s EZair site, which then resulted in a few hundred dollars more for our one way flights. However, we were still excited to go on the next two cruises. Princess did a great job on refunding the cost of the first cruise and original airfare. Now comes the second part of #ILoveThis Princess decided to cancel the second cruise for February 18th and our linked airfare three days before we were flying out to Rome, Italy. Now, we had no airfare to get to Italy, so we had to rebook new flights one day before we were to leave! Now, you can imagine what international Business Class airline tickets cost one to two days prior to a flight. Our new airline pricing went up over 100% over the original EZair pricing to $9,325.60 for a one-way ticket for both of us. We were very upset, so we asked Princess to honor our original flight pricing due to their failure to give us reasonable notification in canceling our cruise and flights. They did not! If we didn’t pay for the new airfare pricing that day, they would cancel our third segment for lack of payment, and we would lose the cost of the third cruise. We were held hostage by Princess! Now comes the last part of #ILoveThis Now, we finally made it to the new Sun Princess on February 28th, we decided to make the most of the third segment, but Princess wasn’t done with us. No, they weren’t. We made it to our room, and we quickly walked out to our large premium balcony in order to look out over the port, but guess what happened? #ILoveThis, a worker on the ship just painted the trough in front of the balcony railing with no signs of wet paint up, so we stepped on to the freshly painted area, and we ruined our shoes which in turn left footprints on the new decking! After all the many long phone calls and emails to various departments and people within Princess to resolve our issues, no one within Princess’s organization cares about the customer experience. It’s all just talk, #ILoveThis. If you are a current customer OR a prospective customer of #PrincessCruises be aware if they cancel your cruise due to their issues, they won’t help you or make you whole, and they don’t really care about your loyalty to them. We talked to other customers that were recognized as being the “Forty Most Traveled” with 70+ Princess cruises that had similar issues on their Sun Princess B2B bookings. But for their late cancellation and lack of transparency, we would not have been financially injured.

It is somewhat muffled, as long as the drummer isn’t going wild. I’m able to tune it out, but I prefer it to be more quiet after 9pm. If you can wear earplugs you will be okay. Btw, I hope they repaint the balcony as we didn’t know the white paint was still wet the very first day by the railing and we walked on the deck and left foot prints all over. No signs telling us it was wet paint. So they were literally just finishing up the ship before we boarded. Ah, the new ship experience!

We are in 10428 currently and we can hear the loud piazza Music past midnight the last two nights. It sounds like we are staying in an apartment over a bar in Paris or Amsterdam. Hopefully, when they open up the sphere it will reduce the noise.

You can also add a third leg and create a BtBtB and end up in Vancouver. As long as you stay on the same ship. This means you are starting off in a California port and ending in a foreign port. This will allow you to be legal.

Can you tell me how much the pp cost was for the Princess transfer?