Burgs5151

Thank you for the review and all the pictures! I've been thinking about taking a river cruise and your trip report sealed the deal. It all looked wonderful!

I know this is an old post but I've been having problems trying to get a full refund for three rooms that were cancelled due to the cruise requirements for a vaccine being changed two months prior to sailing. I had called multiple times but still couldn't get the issue resolved. I was missing a significant portion of the refund and all the phone workers could tell me was that all refunds had been issued. I used the email address from this post (mbayley@rccl.com) and explained my issue along with documentation. I received a response the same day saying that the issue was corrected and I would see the remaining refunds within the next week. I can't tell you what a relief it was to receive that reply. I sent the email not expecting a response since this thread is from last year but was pleasantly surprised. Thank you orville99 for the post!