We did the first cruise to Antarctica (Dec-Jan 2020) and are getting back on in March for the Panama Canal segment. The food was very good, not as many options in the main dining room as in the past, but still very good. Many of the entertainment team were changing after our cruise so I do not know who is at the piano bar. Our room was sort of refurbished, the tub was replaced with a large shower. Stayed at Intercontinental in Santiago. Great part of town, loads of restaurants within walking distance. We felt very safe.