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CannotSwim

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Everything posted by CannotSwim

  1. The data was on the server yesterday, it isn't today. The pages loaded without problem today and yesterday and for many months before. That's not a browser issue.
  2. I do contact sites when there are problems. But what I say depends on whether the system is working for others or not. (I've been mostly happy with Viking's help with me today. I'm less happy with the airline that has canceled my cruise flights three times and counting in the 36 hours. At least the trip isn't until February.)
  3. And add my preferences back in for each cruise. Why do we need to enter our frequent flyer numbers and trusted traveler numbers separately for each cruise? (At least Firefox remembers the numbers from last time -- I just need to put the airline names in the same order.)
  4. When I log in I have no bookings, and when I add a booking I get Page Not Found. Is anyone else seeing this? (I've had problems recently with an airline canceling reservations made by Viking so I'm wondering if this is an issue for everyone or just a side-effect of the other problems I'm having.)
  5. "Special Future Guest Promotion" CD824 Expires 31 August 2024 This seems about the same as the offers the past few months: Up to $1000 off per couple. ($500/couple for 14 days and shorter.) Past guest discount up to $400/couple. $25 deposit.
  6. That's what was done a few years ago, but the vegetarian standard in the past year has been a replacement with the same look and style of the original dish. The chef at Chef's table recently was very upset that I didn't get the replacement he had planned for vegetarians.
  7. You can ask for replacements. I'm a vegetarian, sometimes they swap out three of the five courses, and my wife has some meats she doesn't eat. (The chef has replacements in mind. On our last cruise the chef got upset at a waiter for making a vegetarian replacement on their own instead of asking the chef.)
  8. I got in with a password twice. Enter your e-mail address, have the verification sent, and the next page has a "log in with password" button that worked for me each time using the password I already had set up for MVJ. And the notification e-mail is a little extra security. If I get that e-mail without requesting it I will know something is up.
  9. Here are the complete scans of the Viking Daily from our June trip. Daily_VikingHomelands_6_to_20_June_2024.pdf
  10. This is all true, but there's a special situation for the Alaska cruise (and possibly some other cruises). We found there were more and longer gaps in the ships WiFi service when as we moved north in Alaska. It wasn't a serious problem for us, but don't expect service 100% of the time at that latitude.
  11. Some might be maintenance, but another reason is lack of staff. Housekeeping, the help desk, and food service is staffed, and almost everyone else works on onboarding, security briefings, and walking around answering questions. The turn-over is quite an effort. But they try to keep facilities open if there isn't a need for staff.
  12. Don't sweat it now. See what it looks like, and how you feel, when the day comes. The hotel staff can advise you, and you can look at the street. Google Maps shows sidewalks and crosswalks so it should be walkable.
  13. There appears to be one cruise terminal in Bergen. It's on Google Maps as "Cruise Terminal Bergen". Cruise Mapper shows only one port. Google Maps says the terminal is 650 meters from Clarion Havnekontoret. You turn right and the street goes to the port.
  14. Last year the shuttle was going back and forth constantly. It wasn't a long trip, most of the time was spent loading and unloading the ship. Some the time there were two shuttles.
  15. Nope. The same with most transactions. (Some stores offer price guarantees, but most don't.) And switching to the current pricing might not be a good deal for you. The base price of the cruise might be higher than you paid, or some credit you got might not be available. Viking changes prices all the time and in many cases the net result after discounts doesn't change much.
  16. I've seen MVJ locked when Viking is changing something, but are you sure you or a travel partner hasn't logged in on another computer or phone (or in another browser)? You should be able to call Viking to get it cleaned up, but it won't be fast.Viking Vela
  17. I find the cruises themselves an incentive to continue to cruise year after year. And if Viking gets worse I'd be glad there wasn't a financial incentive to continue to book Viking.
  18. Sometimes the My Viking Journey date/time for excursions is accurate, sometimes they open earlier. (Same for specialty restaurant reservations.) If you are in DV or V check every few hours starting the day before. You want to take full advantage of what is available. If you are in PV try to reserve the first day but you probably won't have problems (except for excursions with limited capacity). If you are in a suite don't worry -- just reserve before the PV gets a chance. Get the optional first. If you miss an included Viking will get you on the excursion once you are on the ship. If you miss an optional keep watching. On board ask if there is a wait list, and keep checking if there isn't a wait list.
  19. I haven't studied recently, but a few years ago I compared prices in Barcelona. We were doing a pre and I was trying to figure out what to do on our own and what to do with Viking. In some cases the difference in price was lower than cab fare to the start and back after. (And that wasn't counting our wasted time riding the cab.)
  20. Some Viking Ocean excursions have multiple busses. Bus assignments are usually made when you show up to check in (sometimes on the dock, sometimes in Star Theater). You get on the same bus by having one person gather all the tickets and hand the pile to a staff member. For Viking River excursions bus assignments are typically done ahead of time and you can talk to the service desk to get assigned to the same bus.
  21. We have little experience with other cruise lines, but we have been very happy with Viking excursions (River and Ocean). Almost all have been very good, many have been exceptional. What makes an excursion is a good guide. Viking does read reviews and hires guides with good reviews. I've also chatted with some guides and they try to get good reviews to get rehired by Viking. They say that Viking groups are more interesting than the typical (and also tend to tip well). Many excursions sell out, but more so especially interesting excursions or excursions with a limited number of participants. Eventually excursion times sell out when there are multiple excursion times. If you don't care about excursion times you can wait. When you board Viking will always find you a slot on an included excursion, but it might not be the time you want. Time slots matter if you want multiple excursions in a day -- some combinations work and others don't. It also matters what stateroom class you have. V can have slim pickings. For DV you really want to jump on excursions since a large percent of the cabins are DV, but some things will be sold out when you start. PV should expect no problem the first day, but some things unavailable after a few days. Higher levels and only very limited extensions would be a problem. You can also join wait lists on board if you don't get a non-included you want. Sometimes that will work. I don't know if there is a way to combine bookings. I'd suggest sharing passwords and have one person make the shared reservations for both. (You can add payment methods to your MVJ and the person who logs in can use them.) The way I would do it is two separate web browser profiles (or two computers) so you can be logged into both at the same time. (Test this days ahead of time.) Start with the most important shared excursions (you probably won't find all four of you want to go to exactly the same set of excursions) -- reserve them (included) or put them in the card (optional), then check out both accounts to lock in the reservations. Then make a batch of less important reservations and check out, and so on. (And triple-check. It's easy enough to make a problem, like forgetting to add one person to an excursion or choosing the wrong time for one person, when you are working with just one couple. The possibly errors and potential confusion multiplies if you work with more than one account.) I think that addressed all of your questions, but feel free to as again if I missed something or caused you to think of other questions.
  22. I expect so. Viking typically wants you of the stateroom by 8:00 and off the boat mid morning, and they usually have trips to the airport starting hours before that. One way to check: Find what Polaris is doing after your trip. If they are taking on passengers for a trip starting that day the ship will dock early so passengers can get off in the first part of the morning so all the rooms can be cleaned for the incoming passengers.
  23. That's surprising. I looked at the Dates & Pricing page for the two on vikingcruises.com and each said "3 priority reservations at each alternative restaurant".
  24. The maximum number of advance reservations per stateroom is fixed (except for very long cruises), so the number of pre-reserved dining slots per day is lower on longer cruises. I checked Alaska (one week) and Australia New Zealand (two weeks) -- both had 4 advance for OS, 3 for ES, and so on. So you will have better luck reserving when you board on Australia/New Zealand than Alaska. For the Mediterranean there are overlapping 1, 2, 3, and 4 week cruises. If you have a reservation on a 1 week cruise some people at a lower cabin level on a 4 week cruise might have reserved before you. But not many -- ES1 on a 4 week cruise (at least the cruises I checked) gets 3 reservations for four weeks, the same number as an ES1 for a 1 week segment. While
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