TeaBag

We, too are on this cruise. This will be our third time for this itinerary and I agree with others that the closer you get to Vancouver, the cooler it becomes. Hopefully, it will be sunny so you can enjoy touring our city. Yes, please join the roll call.

We flew Singapore airlines last month and they did not weigh our carry-ons. I wonder if they recognised our status with Star Alliance?

Love hearing from you again, Norris, and enjoying your Irish sense of humour. I was raised in Enniskillen. We haven't sailed any of the Edge class ships yet but have the Edge booked from Honolulu to Vancouver next year. I will enjoy your account of Apex.

Does it specify what size the $6 strawberries are? Maybe they're little wizened ones!

i see that our cruise on Journey Dec 12, 2023 is also listed on the Lifestyles website. Why don't they tell you this when you book?

We paid $251.45 USD pp/pd for a P1 aft cabin on Quest last month. Fabulous for the Suez canal. Captain Johannes told us they pay $410 USD pp to transit the canal.

I will confirm this too. We were overnight in Safaga May 20 - 21. Azamara took care of our visas.

Very interesting to read the different posts. We are just home from the Spice Route on Quest (Singapore to Athens) I checked my account to see if things were better than they were at the beginning of May when we left. It said I have 3 upcoming cruises. Whoop de doo, Did they give me a little free one for all the time spent sorting out problems? I thought I only had 2 upcoming trips. Wait for it.........the third one is the Spice Route May 5, 2023, leaving in minus 29 days! Better get the laundry done and repacked!!! You couldn't make this stuff up! I just thought you all needed a laugh. 🤣🤣

No.

We are on board Quest at present sailing through the Gulf of Aden. Yes, the IT dept is a disgrace. We were exhausted when we reached Singapore and still not sure we would be allowed to board the ship since they told us we owed $5,800! We could not access our account unless we clicked "Pay Now". So, of course, we had no info as we boarded and we could not check in in advance either. All went fine and head office was well aware that we were fully paid. We did have some trouble with our OBC, but that is now okay. The food is wonderful and the staff can't do enough for you. So, sit tight and maybe it will all be fixed by the time you cruise.

We are leaving in 3 days for Singapore, wishing all of this mess had been cleaned up long ago. I am glad all our tours are private and I don't have to rely on these guys to get things right. We did book the Azamazing evening in Colombo long ago and it is showing. I hope everything works out for everyone who is booked for later this year and next.

I think dressing for dinner has gotten a lot more casual. Some wear sports jackets. I haven't seen suits in a long time but as has been said, there is the odd tux.

Wow, well at least you live in San Francisco! I "owe" $5,800 and in our poor crumpled CDN dollar that's over $8,000. I know it will be fixed when we board, by head office but what bugs me right now is that I can't get past the "pay now" to see anything else. I am appalled at how they are treating you, a very loyal customer. This cruise we are on, sails May 5 and it is only our second.

How can you reach out if the phone lines are shut down?

We have the same problem as you. We owe $5,800 and I refuse to click the PAY NOW button so I can't get anywhere. Also, they removed the paid in full page. Fortunately I had copied it. A little bit of good news, there are some on the Tokyo to Singapore cruise that sailed on the 18th and they are also on ours, B2B. They have reported that everything worked well with regards to paying money that we don't owe. Hopefully when we step on board we will be able to forget all this nonsense.

Thank you so much ECC. i have been waiting for a post by you since you boarded in Tokyo. I hope the onboard experience improves for you.

I could have written your post, except we are flying to Singapore to board the ship....that's if we are allowed, when we haven't paid them their $5,800 extra. Never in our 30+ years of cruising have we had such trouble with a cruise. I so wish we had gotten cancellation for any reason insurance. I hope your cruise works out for you and ours too. I made someone laugh today by saying that our next trip will be on our skytrain into Vancouver!! About a 10 min trip because like you, we are too old for this nonsense

Leaving in 2 weeks for Singapore to sail to Athens through the Suez 23 days. I would recommend a Hawaii cruise. Celebrity sails from Vancouver in Sept if you'd like to see Vancouver and then cruise to a warm place instead of Alaska. Our favourite so far was Honolulu to Sydney taking in the Pacific Islands. There's no shortage of lovely cruises out there if you have the time and the money. You might find a European river cruise interesting also. Happy retirement!

Pay extra? No way are they going to get a cent more from me. The cruise is less than 3 weeks away and as I've said before, I'm not happy having to fly to Singapore worrying that I may not be able to board. Yes I have my Amex statement copied. I'm waiting to hear from a cruiser who is on our cruise and the one before which sails on Tuesday. He/she also owes more money, having paid in full. I wrote them a letter the other day. it will be interesting to see if I hear back. Thanks for your advice.

Asked for with a "pay now" link. Until you pay their erroneous amount, you can't get any further on the web site. What worries me is that the "Paid in full" invoice was removed to be replaced with this nonsense.

Too many mistakes. How many of us are being asked for more money when we have been paid in full for months? We are sailing in less than 3 weeks and none of this has been corrected.

Our upcoming cruises have been restored also. I was thrilled when I saw that. The bad news, some moron has made a mistake in the cruise prices and now they want $800 more. One of our cruises is nearly $4000 and the other, same room, nearly $9000. Now i'll take the first one as it's much less than we paid, but they can stuff the second one! No way are they getting one cent more. I think we are finished with Azamara and will cancel the next two cruises.

I guess we'll check in, May 15, as we enter the Suez canal, that is assuming we make it onto the ship! They should have been working on this long ago. And here I thought we had a solution to a better cruise line after 35 cruises on Celebrity.

All I got was a box for birthdate, no left or right options. So I had to click all the way back to 1945. This is an absolute joy with arthritis in my fingers. I am beginning to hate this incompetent company.

I would have a bit more confidence in them if everyone's problems were the same, but they're all over the place indicting they have no idea what they are doing. DH worked in IT for years also and he's shaking is head. I am worrying that this snafu is going to put them under as there are so many people really annoyed.