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About Jimmycruiser

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    Ocala, FL
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  1. Interesting comments on this thread. For what it is worth, We will cruise Again when the following conditions are met: 1. A highly reliable test is available that returns results within a couple of hours or less and passengers and crew are required to wear masks and social distance until results are negative before being allowed to board. 2. The on board experience on Crystal is as it was before the pandemic. Otherwise the expense and effort is just not worth it. 3. Although it would be nice to be able to disembark and tour new places, not necessary short term due to the risk, unless again testing is conducted before allowing Passengers and crew to re-board. 4. A reasonable medical insurance policy is available that would cover the Covid-19 while cruising. Although it would be nice to have a vaccine, not convinced how fool proof it would be and I would cruise without it if the above conditions were met. Unfortunately we will probably have to cancel our November cruise since I doubt our requirements will be met IMHO.
  2. Just received refund for the September cruise we cancelled on 4/15. Just under 30 days. As previously posted we received refund for August cruise we cancelled on 4/15 after only 8 days. We deal with a large TA so not sure if that makes a difference? Refund was from Azamara credited to our credit card used at booking.
  3. As I indicated in my post, I do not know why they did not charge the cancellation fee. I am only guessing that since they were allowing all cruises departing prior to 9/1/20 to be able to move the final payment date out 30 days, which we did before deciding to cancel it, so it must have qualified under their new temporary cancellation policy. Does not apply to cruises departing on or after 9/1/20.
  4. We buy trip medical coverage only from Allianz and they are allowing us to use the cost we paid for two cancelled policies with them on future travel up to 770 days from date of purchasing the policies. Not as good as a cash refund but hopefully will be converted next year or I may convert it to an annual policy. I do not believe in buying trip cancellation insurance because it is highly profitable for the insurance companies. You should only buy insurance to cover unknowable or catastrophic events that could devastate your savings or retirement. The money I have saved over the last many years has more than paid for the occasional out of pocket expense. As I have said before, but many disagree, is that once you have paid for the cruise and you cancel after final payment you really did not lose any money, you only lost what it should have provided you which is an enjoyable cruise. IMHO.
  5. Because the first leg of our B2B was 8/29 and second leg started 9/10. AZ are allowing an additional 30 days for final payment for cruises that start before 9/1 so I am assuming it also qualified for the no fee cancellation. Not expecting it for the 9/10 cancelled cruise.
  6. The deposit was for $550 pp for total of $1100 which we received without the normal $75 pp cancellation fee being subtracted which was a nice surprise 8 days after cancelling. We also cancelled on the same day the connected cruise departing Sept. 10 but still waiting on that refund.
  7. Cancelled our 8/29 cruise on 4/21 and received our entire $1100 deposit refunded to the credit card used Yesterday! Was told 60 to 90 days by out TA so was surprised when we received it in 8 days. It was from AZ and not the TA. We are in the US. We also cancelled the 9/10 cruise and was told that cruise we would lose $150 and receive $950 refund. Did not receive that refund yet but would expect it soon since we cancelled both on 4/21.
  8. I agree. What surprises me is that according to some reports, 2021 bookings are up. I think many of the cancellations in 2020 rebooked for 2021 but many of those might get cancelled by those that eventually will be affected more as the downturn gets worse. IMHO
  9. To all the Azamara bashers who will never cruise on AZ again because they have not received their refunds in less than 60 to 90 days. Have you checked any of the other cruise boards to see all the complaints that many have not received full refunds due including luxury lines Seabourn and Crystal? Although some have many have not. I feel sorry for those that can not wait 90 days and need the refund now. Maybe they should not have booked to begin with if now they need the money and did not budgeted for an unexpected event. Since prepayment was already spent, you did not lose any money, only the opportunity to have received some future enjoyment. I believe we will get our refunds in due time so while a I am not happy I certainly can understand and won’t stress over it. AZ clearly has communicated at least to me that it may take up to 90 days to process and get my refund. I also cancelled a Crystal cruise and received the same response. This is a once in a lifetime event.
  10. I have a lot of respect for your opinions offered on previous posts so not sure what you are saying. I was responding to a post that was offering an opinion on why people may be struggling and needing the refund sooner. I may have misunderstood the post but I am surprised that those that can afford Crystal but are concerned with getting monies previously paid returned, think they are losing money when it was already spent, so they have not really lost the money only the lost experience of taking the cruise. I was also responding to the statement that many have lost a lot of savings in the stock market. As a financial planner and advisor, if you have to sell non-cash risky investments in a down market, they are not paper losses but real losses because of improper asset location or Asset allocation. I too am waiting for a substantial refund for a cancelled cruise that I hope Crystal will be able to refund, but if not I will still sleep well. Yes free tuition for what it may or may not be worth! I will now get off my soap box and have a glass of wine.
  11. Having difficulty feeling sorry for those that booked a discretionary expense like a cruise and not having a sizeable emergency fund. Hopefully they learn a valuable lesson. Those that are losing money in the stock market because they need to sell to make ends meet should also be learning a valuable lesson. Those that can not wait 60 or 90 days for a refund on a completely discretionary expense should never have booked in the first place. Finance 101. IMHO
  12. I agree. The way I look at it is by cancelling now and getting my 5 figure deposit back except the $1000 admin fee which if still in business I can use to rebook next year if they are still in business. If not I only lose $1000. Yes I give up the specific cabin and guaranteed price but if they go belly up I am way ahead and if they do not, I like my chances of booking an equal or better cruise with crystal or whoever at an equal or better price. Either way I sleep better. As a side note, I do not believe in buying highly profitable and costly trip cancellation insurance and would rather self insure. After final payment you do not lose any money if you cancel since you already paid it. You lose the experience of not having taken an enjoyable cruise. Unless you are Very unlucky you will come out ahead in the long run. I do buy trip medical insurance because the cost of a medical issue on ship or foreign port is unknown and could be catastrophic to my retirement. You should only buy any insurance policy to cover costs that would be devastating to your finances. Just my two cents worth. I agree to each their own.
  13. I am surprised that very few posters are concerned about Crystal surviving and being able to sail in 2021. Unless the Chinese bail them out financially the risk is too great that they will be able to provide refunds later this year? Who knows, but I am cancelling in hopes of getting a substantial refund before it is to late. What am I missing?
  14. I agree with several posters that cruising in 2020 will be iffy and cruise lines will take a huge financial hit. My concern is that Crystal survives. I have a significant 25% deposit on a B2B in July 2021. I am not anxious to lose it to bankruptcy so I plan to cancel in hopes of recovering it. I believe if they do survive they will be offering significantly reduced fares for 2021 to attract a shrinking number of cruisers that can afford it or willing to try cruising as opposed to other options. IMHO.
  15. Stop spreading false information and hysteria. I am in Florida and you must be listening to fake news or just prone to panicking. Orlando hospitals are not near the breaking point yet. We are in better shape to help than many others at the moment. You would feel differently if you were one of the passengers. Just hope they will be okay.
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