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gerryuk

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  1. I have a TA with Costa in December sailing from Barcelona to Guadeloupe, including a stop in Martinique. The authorities last week closed both Guadeloupe and Martinique ports to cruise ships until the middle of January. Costa have said nothing yet and are still selling this cruise on their website. Cruises: "There will be no season in the West Indies this winter" (tourmag.com)
  2. Lines like Costa allow you to smoke on their balconies, smokers may pay a premium, non smokers may want to stay clear. Swings and roundabouts.
  3. Cannot say for certain, but if i remember rightly (its a long time ago) i was reimbursed for flights and the cruise. Although i am British and i live on a Spanish island, i booked through Costa UK. There are consumer laws in the UK which Costa has to adhere to, for those booking through their UK site. Terms and conditions are different in every country and i think Costa and other cruise lines have to adhere to the laws set in the country you booked in, not where the cruise line is based.
  4. So lets say your cruise starts in Southampton on the 1st February. Your first 2 days are at Sea then you arrive in a port in Portugal. The day you arrive in Portugal is day 1 of your 90, not the first 2 days at sea. You then spend a couple of days at sea heading towards the Canary Islands, these days at sea are counted towards your 90 days. If your cruise ends in, lets say Gran Canaria on day 12, and you fly back to the UK on the same day, your passport will be stamped and you will have used up 10 days of your 90. If you fly back to the UK 2 days after the cruise you will have used up 12 days of your 90.
  5. What is the biggest dealbreaker for you? Masks Testing Bubble excursions Int travel with testing If they got rid of one of the above that would get you back on a ship, which would it be?
  6. It seems that this "pent up demand" has gone with the wind as far as cruises is concerned. Watching Dons Family Vacations (he is a TA so knows the lie of the land) on Youtube yesterday, he was saying that many cruise lines were slashing prices by double figures to try and get customers on board their ships. It seems that most people do not want to go cruising due to all the testing involved, the mask wearing, can only leave the ship with a cruise excursions and other rules. And thats before all the airline / airport rules. I was reading some CC members who have just come of some ships and was surprised to read one who said that there was so few customers on board his ship, it was hard to strike up a conversation with fellow cruisers. I had a 2 week Med cruise booked with Costa from the 24th of this month and it was cancelled, 2 weeks ago. As well as the option of FCC and transferring the cruise to next year at the same price, i was also offered a free cruise of my choice (same number of days or less) and only had to pay port fees. I have another cruise booked with Costa in December, its a TA from Barcelona to Guadeloupe. The way thing are, i am hoping this cruise gets cancelled until next year. If you have a cruise lined up for this year, are you on your way or are you going to bail and wait it out?, are you hoping the cruise line cancels? As much as i like cruising, it seems to me that with so many rules in force and many ships sailing with so few customers on board, this is not my idea of cruising and i will wait it out until next year, and hope for the best. Whats your opinion on the current state of cruising.
  7. The kids club is called Squok Club. I seem to remember they used the night club during the day on Costa Fascinosa for a lot of these activities. Squok Club | Costa Cruises
  8. This is Costa, if you have the money, they will sell you the ship you are on, but you will have to pay for the water the ship floats on, separately. Seriously though, you can buy photo packages, drink packages, excursion packages and more. Once you have booked your cruise you will be sent a reference number and link to online shopping for the cruise. If you purchase any items you will be charged on the ship, you dont need your cc when purchasing the items. Dont have kids, so cannot help with your other queries. I will also advise you not to pay any more than the deposit at this stage as Costa, like other cruise lines are cancelling certain cruises. Also if you are booking hotels and flights, check that you can cancell them and get your money back if Costa cancel the cruise.
  9. What cruise are you on? I had email giving me boarding time for cruise on 24th Sep. A couple of days later, another email telling me that the cruise is cancelled. Hope it goes for you.
  10. Are you saying staff can rig the machine beforehand, if they new which machine was to be used?
  11. So my cruise on the 24th of this month, a round Mediteeranean trip on the Costa Diadima from Barcelona, has just been cancelled, yet again. I have just received this email from Costa. As well as the usual rebook options with some obc, they are now offering a free cruise as compensation. I have booked hotel and flighs, but i can cancel them, praise the lord. This is the email they have just sent. Genoa 3rd September 2021 Costa Diadema – Cruise of 24/09/2021 Booking: 27---------60 Mr----------------- Dear Guest, After the awaited restart of our cruises in the Mediterranean we are continuing with our program of resumption of operations in strict dialogue with governments and health authorities and trying to make sure the most updated measures are properly taken into consideration to drive our decision-making process and such measures are therefore reflected in the decisions we take. To this purpose you may have surely got knowledge about the latest Ministry of Health order, which unfortunately does not lift most of the precautionary measures for certain specific countries, including Turkey. As you can appreciate, our priority is to ensure our guests with a safe, serene, and memorable holiday experience and rigorous application of health protocols at all destinations visited by our scheduled itineraries. As a result, according to the latest provisions issued by the relevant health authorities confirming the restrictions and limitations on movement to certain destinations, we regretfully inform you that the cruise you booked on Costa Diadema has been cancelled as the planned itinerary cannot be operated. Nevertheless, as we do not want you to miss a cruise with Costa, we would like to offer you some alternatives we present you here below: 1. Move your cruise on the same Itinerary program of the cancelled cruise from September to November 2022, maintaining the same price or the best available if lower; 2. Move your cruise on any other departure on 2022 at new price with a complimentary onboard credit of £ 100,00 (up to a maximum of GBP 200.00 in case of two adults per cabin) In addition to one of these options, we would like to give you as a compensation, a free cruise of your choice with a departure from October to December 2021 (Xmas and New Year excluded) with the same category and the occupancy of the cruise cancelled according to the availability. The reservation has to be done within 15/10/2021 in Basic tariff. Port charges and any additional service or transportation will be at your charge. Should you prefer instead not to move your cruise, Costa is ready to refund the amount paid within the terms of the law and compatibly with the technical time necessary to process the request. Please write an email to info@uk.costa.it and in case of payment by bank transfer, we invite you to send us also your bank details to (Iban code, name of the bank, beneficiary of the Current Account and BIC code), otherwise the refund will be made on the credit card used. Alternatively, in case you prefer to take your time to consider which of our future departures would be of most interest to you, we will offer you a future cruise credit equal to the amount already collected by Costa. In this case, we kindly ask you to send the request at the address info@uk.costa.it within the 20/09/2021. The credit will be usable within 18 months from its creation and gives right to an on-board credit of £ 100,00 (up to a maximum of GBP 200.00 in case of two adults per cabin). We thank you for your understanding and hope to welcome you on board very soon. Best regards. Costa Cruises
  12. On the Costa Fascinosa there is also a smoking bar inside the ship. Dont know about the others in the fleet.
  13. Hi Mary, i think it will go, i am booked on this from Marseille to Guadeloupe for 21 nights. I am also booked on the Diadema round trip from Barcelona on the 24th September. I am unable to put details into My Costa, it says up to 3 days before boarding you will get all the paperwork, i have done Costa before and it was around the 2 week mark before boarding, that you could add details and get all the paperwork. I did get a email yesterday telling me that i had to be at the gate at 14.00 hours to board. As for Guadeloupe, i have checked on My Costa and i can book tours at all the ports. Once at Guadeloupe i will remain on board for another week and sail around the Caribbean and return to Guadeloupe, again i can book all the tours in this section of the cruise. I would not recommend booking tours for this cruise, this far out. I will not even book air fairs until nearer the time.
  14. Thanks for that, although i am British i live on Gran Canaria a Spanish Island and have Spanish residency, so not to worried.
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