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rocksteady27

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    Washington DC

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rocksteady27's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. So glad to hear they worked with you! They did something similar for us when we couldn’t get to FL in April for a spring break cruise. Our situation was much different but it was due to weather (massive thunderstorms) and a glitch in Southwest’s systems that disrupted hundreds of flights including ours. We found out too late to make the drive down from the DC area. Our PCC at HAL rebooked us and even carried over our OBC - even though we had no trip insurance - because of the massive outage. Several other passengers also missed flights to FL and couldn’t board so we weren’t an isolated group. Definitely appreciate my PCC and HAL - I have 4 more cruises already booked through Feb.
  2. 3*, started sailing with HAL in 2018. Got points quickly from staying in suites and onboard spending. DS is still a teen and I’m in my early 40s. I love sailing on HAL and plan to continue once the kid goes to college. Would love to do some longer itineraries and continue towards 4* and 5*
  3. yeah I’m not excited about Bimini - would much rather visit Key West. I’ve never been and really was looking forward to it! bummed
  4. I’m on the Nov 5 sailing and Key West has been dropped - now going to Bimini. Would prefer KW
  5. HAL laundry is a huge perk for me - traveling with a kid who finds a way to stain clothes everyday. It also helps us pack one carryon for everyone - knowing we can get t shirts, socks, pajamas washed versus bringing a lot of each item.
  6. Got a tile last month on the Zaandam.
  7. @NCTribeFan that trip sounds great! I have a kid in HS so we can only go during school breaks but I’ve booked the NS for November and the NA for December. I wish I could book more but in a few years I’ll have tons more flexibility.
  8. I was in a Neptune and sent in laundry 3 or 4 days; each time it was returned with a note naming the person who did the laundry (always the same person). I left a cash tip for her with the Neptune Concierge and submitted a compliment in the app. I also gave cash tips, in addition to the gratuities, to my Neptune concierge, my room stewards, dining stewards, and 2 casino beverage waiters who never let me go thirsty! I also sent in compliments via the app for the casino waiters and dining stewards; the Neptune Concierge thanked me for sharing my feedback.
  9. We were in room 7012 and definitely heard noise early morning as they set up around the pool.
  10. Thanks for the info! How do I purchase internet onboard? Do I have to go to Guest Services or is it via the app?
  11. I did a similar itinerary on Zaandam from Montreal to Boston and all my excursions were private through Viator.
  12. I receive free cabin offers with included free play and included signature beverage package. However the emailed offers from HAL are better than the ones I receive at the end of the cruise - the primary difference being the amount of free play. Both types of offer give me the same type of free cabin but email has more free play $$$.
  13. I had the same casino offer and was pleasantly surprised with my cabin assignment. Instead of the SB NS at the end of the hallway we had a room (SA) closer to the Neptune Lounge. Good luck and I hope you get the room you want!
  14. I was in the Zaandam July 2-9 and used Azova to proctor an iHealth test (free government mailed test). Azova provides video proctor and sends a report with QR code. I uploaded the report to Verifly and it was accepted. I received the green check and “ready to sail” badge in Verifly. At boarding, the HAL reps were just checking for the check mark and ready to sail on Verifly, they didn’t ask for anything else. Took 30 seconds.
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