I completed 7 nights quarantine before they would test. Was told it must be ordered by their Health Dept. first; then if positive result can get tested by anyone next time. Luckily the test was negative on that first time and we were able to fly home the next morning. Sad we did not have our Azamara sailing, now another FCC to find time to fit in. Still have never heard from an Azamara Rep; we love our Azamara sailings. Finally after the first Italian contact (Marco), Marina the second contact was not inconsistent in her information and I believe she is the one who pushed for the test that Friday so we could fly home Saturday. Was negative before leaving home and most people do a little extra traveling, or easy visiting to "time adjust" before a cruise to enjoy entry country just like they often stay a few days extra so had always planned to test at the port. This was just an unfortunate situation with very little communication.