Following the communication I received yesterday
I rang Saga to take advantage of discounts and to re-book another cruise.
At lunchtime yesterday I rang and spoke to a pleasant lady Jade I advised her I wanted to switch the booking to another cruise, sailing in June 2022. I gave her the details of the cruise and cabin number, which I checked was still available
Having failed to put me through to a “cruise specialist”, which was understandable, she advised me that I would receive a call back between 5 and 6pm to book the cruise. She also advised me I was numb