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HBDave

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Everything posted by HBDave

  1. My situation is I can see the new perks related to the Plus-60 Package on the app, but they do not show up on the Cruise Personalizer Travel Summary or Onboard Services. Also, I was unable to book any Specially Restaurant's through the app but, doing it as outlined above in the Cruise Personalizer worked.
  2. LOL, I had the same thoughts, no Quality Control or accountability. I think companies with Consumer Facing Apps are so busy trying to one up the competition, that it's quantity over quality.
  3. Thanks for the info. I worked in IT for 40+ years and I'm amazed at the inconsistencies in the Princess Applications. 🙂
  4. I booked a Specialty Restaurant on our upcoming cruise. They changed my credit card and now it shows up on the Princess Phone App under Restaurant Reservations. If I print the Travel Summary from their website, under Specialty Dinning Section, it does not show up. Should it have also sent me an e-mail confirmation? Is this normal or should I be concerned? Thanks! Specialty Dining reservations for this booking - Download the MedallionClass App to create and manage reservations. SERVICE DATE/TIME PRICE RESERVATION CONTACT
  5. You're spot on! I had two coworkers go to Hawaii during the same week. One coworker had lots of money and stayed at the Four Seasons. For the other this was a trip that she had to save up for. She stayed at the Best Western. The coworker who stayed at the Four Seasons had nothing but complaints and the one who stayed at the Best Western said it was the best trip she'd ever been on. It's all about attitude.
  6. I booked a 25-day cruise that was also being sold as a 10-day and 15-day cruise. I have one booking number, etc., but Princess broke it down as two voyages, so I get credit for two cruises. I should also receive each of the Princess Plus Perks for each voyage.
  7. Thank you everyone. I'll send an e-mail or give them a call on Monday and see what they can do.
  8. We're returning to Princess after a long hiatus (20 Years). We previously sailed a couple times on Princess before that. I'm not sure if Captains Circle was not an active program or if we just failed to sign up. We're currently booked for a Princess Cruise in the near future and are Blue Status. Is there any chance I could get credit for the previous cruises if I know the Ship and Dates? If so, is there a direct number for the Captains Circle I should call or a form to submit, etc.? Thanks! PS: Unfortunately, I don't have any additional supporting documentation.
  9. Thanks, I hope so and guess we'll find out soon enough. 🙂
  10. I'm sure this has all been said, but I just wanted to throw in my two cents. We've been a loyal Celebrity Cruises Fan for the last 20 years. Our last Princess Cruise was on the Sea Princess 20 years ago. We're looking forward to our 25 Day Northen Europe and Transatlantic cruise in September onboard the Regal Princess. My biggest complaint is that they provide the same number of included meals (2) for the alternative dinning. It does not matter if it's a 4 day cruise or 25 days. I think they should have structured it to be x number of days based on cruise length. Also, the cruise we're on is simply a back to back that Princess sells as a single sailing to ensure you have the same cabin. It was also being sold as two separate cruises (10 day and 15 day). I could have purchased them separately and gotten double the benefits. I don't think the overall cost would have been much different. I think the fair approach would have been to delay the roll out based on the maximum number of days before final payments were due. I think some of the longer cruises are 120 days. This would have meant they would have announced the purposed changes to be implemented in 120 days. This way those who had already made their final payment would not be impacted. and those who had a booked reservation with a pending final payment could decide to cancel their cruise if they chose to.
  11. Thanks for all of the input. OK, let's assume I do the transfer to Southampton upon arrival to Heathrow. What are some of the Private Cars with drivers that would offer a reliable service at a reasonable cost?
  12. Thanks for all of the input. OK, let's assume I do option 2 and transfer to Southampton upon arrival to Heathrow. What are some of the Private Cars with drivers that would offer a reliable service at a reasonable cost?
  13. Additional Information.... We're coming into Terminal 3 on Delta.
  14. We're arriving late afternoon into Heathrow and boarding the cruise the next day. So we're not planning on visiting London on this trip. I did consider booking a Hotel in Southampton and taking the National Express Bus or a Private Car.upon our arrival. It's a long trip the the US West Coast, so we we're thinking it might be nice to rest for the night in Heathrow and save the drive to Southampton until the next morning.
  15. I'm planning at staying at a Heathrow Airport Hotel on Bath Rd for one night before a cruise out of Southampton. I'm trying to determine the best method to get from the Airport to the Hotel and back to the Airport in the morning to use a Princess Transfer to Southampton. We will have three suitcases with us, so I don't think public / city buses will work. I'm aware of the Hotel Hoppa Buses, but have heard stories of them being very late or not showing up on schedule, etc. Also I was considering a Taxi, but have been told they tend to not like the short trips and that it could be a problem. I'm looking for any first hand experiences and suggestions. Is a Taxi, Hotel Hoppa Bus or some other form of transportation best for our situation? Thank You for your suggestions / input.
  16. Interesting, on my last two Celebrity Cruises with the Classic Drink Package.. It was water in a can that tasted awful and I think it was branded Celebrity. Evian was available in the Premium Package and not the Classic. You may want to upgrade to the Princess Premier Package to get the better water.
  17. Just remember with most insurance companies in order to get the Pre-Existing Conditions Wavier, you'll need to purchase the insurance within a certain number of days your initial deposit. The number of days is based on the specific policy. My cruise is in September / October, so if for any reason I have to submit a claim, I'll provide a review of the process with CoverMore on this site.
  18. I took my chances as well with a CoverMore Policy (Costco Travel). I did the same research and had the same concerns. The way I see it is... They have an exclusive agreement with Costco. I believe the only way you can purchase the policy is with a trip booked through Costco or call them and provide your Costco Membership information. This means all or the majority of their US customers are coming from Costco. If they begin to provide bad services, etc., I don't think Costco will continue there relationship with CoverMore. That would be a signification loss for CoverMore. PS: If you research any Travel Insurance Policy, you'll see that they all try to get out of paying claims.
  19. I heard they're going to be replacing the outdoor Promenade Deck with addition cabins and are increasing the passenger capacity north of 3,500. Just a rumor at this time. 🙂
  20. This is the verbiage from my CoverMore Travel Policy (Costco Travel Insurance). "Payments and Deposits or portions of Payments and Deposits satisfied by non-paid vouchers, non-paid certificates or discounts are not considered Payments and Deposits under this Policy." This sounds like if I paid for the Certificate / Gift Card it would be covered. At least I hope so, since I paid $9,000 towards my final payment using AARP Gift Cards. 🙂
  21. I wouldn't be surprised if the cruise is nearly sold out in specific categories. Cruise lines are sailing at full capacity now and are doing better than pre-pandemic.
  22. It sounds like Delta has refunded your fare as a future flight credit. If you have a Delta logon, check if the credit is available in your Delta Account.
  23. Note, I did book about a month ago but if needed, I imagine I could cancel and rebook. Be careful with this approach. Many of the policies state that in order to have the pre-exisiting wavier, your booking must be the first. I think they caught on to the cancel and re book trick.
  24. Sorry for the confusion... If the OBC is non refundable, than I'd prefer to wait to book the additional shore excursions until I board and use the non-refundable OBC. If the OBC is refundable, I'd prefer to book the shore excursions in advance and use the refundable OBC refund towards my CC bill after the cruise. My last Princess Cruise was a long time ago and in the last 10 years we've been sailing Celebrity exclusively. Celebrity is very good about how they handle OBC. With Celebrity, I could book the shore excursions in advance (to ensure they don't sell out) using my CC and once onboard the Shore Excursion Desk would credit my CC for the shore excursion cost and use the TA OBC for payment. This was for OBC that was added to our account during embarkation..
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