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  1. Please don't think good or bad. I just want your opinion since you were on the same sailing with me. Will you sail with MSC again?
  2. It was not about multiple languages. I was about repeat the same info from 8:30 pm to 11:30 pm. It said the same thing " We need you to sign the paper and leave the ship." over and over and over on the loop really loud all Thursday night inside and outside cabin. There is no new info given.
  3. I loyal to no one either. I only went with RCI and MSC so I don't know about NCL. I only saw from other cruiser post about their experience on The NCL Sky. I am Diamond to be Diamond plus with RCI. Do I like RCI yes very much. However, It is expensive to sail with RCI when add Disneyland trip with it. So I chose MSC for this trip because it was cheap. I sailed with MSC before on Bellissima for my Euro trip and it was great so I think why not MSC Seaside. I even took my In laws along with me 70+ years old. From strat until Thursday night we had no problem at all even though less food choice and music but we was ok with it because we love the port s of call and food in MDR. However, when situation like this happened MSC Seaside not handle it right as I described on my posts.
  4. Tell the true, I do not know about this Alert codes info before and don't know where to look for. Thanks goodness for posting about this. The facts is the fact and cannot be change. Whiskey alert was sent to the ship on Wednesday. Why don't let any passenger know? not all of us pay for expensive Internet. Most people on the ship don't even know there is a hurricane out there. X-Ray alert sent on Thursday about 48 hours of possible port closing which means after 12 pm on Saturday. MSC Seaside docked at the port of Miami around 7 am on Friday and make any possible to kick all passengers out even though MSC Seaside knew that Ship can stayed in port until Saturday which was the day we all supposed to disembark. Even let people out on Saturday their is a time for the ship get out of the port. MSC should give the real information to customers. MSC Seaside did not tell the true and knew from beginning that the ship can stay at port until Saturday afternoon. Why MSC Seaside do that? Because MSC Seaside can get the new set of customers on the ship on Saturday without loosing the profit. MSC Seaside knew because of the storm and labor days weekend there were shortest of staffs so it was easier if many guests on the 8/24 already left the ship. That was I see and it is my opinion. Whoever thinking of book the new cruise with MSC please think twice before you book it. It is cheap cruise but you definitely get for what you pay for or get less for what you pay for. It was not worth it for us.
  5. Funny is the people are talking negative about the people complaining about MSC Seaside were not on this sailing but keep Blah Blah Blah .... talking negative about people that on that sailing complaining. After all this site is Cruise Critic, the place that cruisers can give their experiences and reviews of the cruises they took. It is not a cheer leading place. I guess it is fun to just come here to criticizing someone else that report their experience and think that you are better than someone else.
  6. May God have mercy and spare the lives of everyone in Dorian's path.
  7. Thank you for this accurate information. So now I knew for sure that MSC Seaside Captain knew about the Whiskey alert on Wednesday but not let us know to prepare for this storm and the port is not close on Friday like they was given info to us.
  8. Of course I feel bad about everyone will be effecting by this storm. Both in US my own country and other people on the islands. You was having fun and making fun of people on the Seaside that is not right. You are not on the ship so do you really know what happen? Why other cruise company can handle this better? I don't have an answer but I think the person like me and other 2000+ people would like to know. I don't care about refund just miss inform that we got is not acceptable. We do not purchase Internet so we do not know anything about storm until Thursday at 8:30 pm when the first time Captain decided to let everyone know that you need to get out of the ship. I am sure he knew about it before Thursday at 8:30 pm. They keep repeated the same information from 8:30 to 11:30 around the ship and inside the cabin really loud in 7 languages. The repeated info was to make sure you sign the paper to get out of the ship and they need it by midnight. The paper work delivered to us at 11:45 pm so we have 15 minutes to make decision and packing. We have 2 elderly 70+ years old and a young child to care for. For that shot period of time to get ready is a nightmare. If you looked at the paper from MSC you will see what they said. Basically we (MSC) knew you might cannot find any hotel, car rental or flight back home because of the holiday weekend and the storm but we (MSC) will dump you out anyway. It is not our(MSC) problem after you leave our(MSC) ship. it is your own problem to find whatever you need for your safety. MSC did not let people know or use their Internet until 11:30 pm after people said they need to book the hotel, change the flight or rent the car. Did this behavior acceptable for some company that said we are (their customers) one of their family members?
  9. Funny was people that cheer leading for MSC were not on this sailing and just keep saying people that was on the ship complaining about it.
  10. You can say that since you was not on the ship.
  11. You are correct no one forced us to book MSC and definitely will be our last. We got scam for sure.
  12. Thank you. Well said here. Who were not on the ship should not criticizing but of cause they do. We were on the ship and we are not newbies on cruising. MSC does not handling this in the proper way. Please compare to Norwegian Sky that dock next to it. They do not kick people out like MSC Seaside. NCL Sky got the same info as MSC Seaside. MSC chose to do something benefit themself instead of their customers.
  13. I don't really care for what you said. You was not on the ship so you don't know how they treat people on the ship. You only came here for fun to give your opinion. We was staying until 1 am in the morning listen to MSC announcement in 7 language to make sure they can kick us out of the ship as soon as possible. They could handle it better. I am sure this not the first time happen to them with the hurricane and they know that likely the ship will stay overnight in Miami but they chose to kick people out because it was there benefits.
  14. Are you on the ship with us? If you are not on the ship then Don"t say unfair because you don't know how they treat us while we are on the ship. If you are going to be a cheer leader for MSC there is not going to work here.
  15. Well said. I am glad that you can sail on NCL sky after this MSC Seaside nightmare. We were so exhausted as well. Total 5 of us on the ship my husband, I , our 7 years old and two 70 years old. So we have small kid and elderly with us. MSC Seaside basically tried so hard to get rid all of us out of the ship. We are not newbies we was sailed on RCI for many times and Diamond status with RCI. We chose MSC this time because of we already spent a lot at Disneyland trip. We were not expect much from MSC from the reviews we read. However, what we got from this trip with MSC Seaside was not worth for us. It was a nightmare, unorganizing, misleading, lying and cheating our money. We was planning to spend our fun pass on the day at Nassau and already booked everything. My husband when to asked what they will do with our fun pass that we purchased $100 and will) get $180 worth of credit. They said to him go ahead get on the formulasone and use it at 11:30 pm. Or take $27 refund that will send in by mail to us. Basically, there was not prorated on it. They charged us full amount not as advertise. They lied to us that they will leave the port after we got out cause us nearly $600. I wish I have never sail on MSC Seaside. I know no one can control weather but lying and cheating our money are not related to weather.
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