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CruiseMob

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Everything posted by CruiseMob

  1. Hmmm, mine doesn't say "All Set" or "Ready to Sail", it just say's Check-In and if I go into that it shows I have the 6 out of 7 items with green checks and the shoreside not completed. In the old app and on the website it say's ready and green line. 🤷‍♀️
  2. I haven't been able to book The Catch even before the new app came out. I've tried the old app, the website version, and calling and it errors every time on the last step. So this may not be a new app issue, but an older problem. I've had no problems booking other SD, just The Catch. The one annoying thing with the new app that the old app didn't do, is it deletes the existing reservation conflict even though it errors and doesn't book the new one. The old app would give me the error but leave the old reservation in place since the new reservation didn't go through. My guess is the developers put the delete of the conflicting reservation in the wrong place, they are doing it before the new reservation is successful.
  3. Okay, this is probably a dumb question. I can see my green lane status front and center in the old app, but I don't see any indication of status in the new app. It does have that stupid shoreside thing not completed but I don't see any where that my status is blue lane because of it. Where do you see the status in the new app?
  4. Got the new app and it also won't let me book The Catch. No way I'm doing that shoreside cc info. Still have the old app and it says I'm ready to go in green lane so sticking with that. Hope they get this worked out before the old app stops working and we sail.
  5. Oh, I'm sorry. It's so frustrating! It was even more annoying that it gave me no info on recommend size or format. I wasn't using there in app camera but selecting a pic I had, so information in their tips would have been helpful. I just started playing with the image and re-uploading to test. Finally hit upon it. Maybe you could try a different file type or resize smaller before uploading.
  6. Yeah! I fixed it! It didn't like the size, so I made the image smaller and then it worked.
  7. I uploaded a picture for my security photo and profile pic for the app. Everything looks fine when I select the pic, then I press Save and it turns the picture on it's side. Is this normal?
  8. I also tried calling Princess and like others they couldn't book it either. They didn't offer to open a ticket, but told me "sometimes it can't be booked until 30 days out, so try again later". Which sounds made up to pacify me and get me off a call they can't fix. 🤣 Oh well nothing I can do but try later or wait until onboard. Please let us know if someone is finally able to book.
  9. I can see it as an option and select it, but then it gives me the error after pay page. So it looks available but then errors.
  10. Thanks, really appreciate the great tip!
  11. If you've paid off your cruise can you apply this as onboard credit?
  12. Is it new? I've never been on Discovery and have only done 1 Princess cruise in 2018 on Ruby.
  13. Oh no, I was too busy to try today, maybe I'll try tomorrow. Hmm, I was going to try chat, but maybe I should just call. Thanks!
  14. I have a thread asking about this same problem. Rick kindly led me to the web version, but unfortunately for me, it also didn't work. What's odd for me is it is only The Catch I can't book.
  15. Well bummer, I was really hoping that would work. At least the error has a little bit more information but I still can't book it. What seems so odd to me is why is it only this one restaurant, I can book the others fine! Thanks everyone, I'll probably have to contact Princess to see if they can help. 😔
  16. I can't do this on the website. When I try, it say's it have moved to the app.
  17. This is all I get, no details, and only this restaurant. This is on the app, the website doesn't allow dining reservations it says you have to use the app.
  18. For some reason I can't book The Catch. I booked both The Crown and Sabatinis but it shows an error every day and time combination I try for The Catch, including early port days which I expected to be open. Is anyone else having this problem? Is it possible they are totally sold out?
  19. Perfect! Thanks so much, I don't know how I missed that. 😁
  20. I reserved a set time and dining room through the app, and I reserved a specialty restaurant for one of the days. When I look through the app or through the website, I can't find these listed anywhere. I can "re-schedule", but I don't want to do that, I just want to see what I already have to validate my selections. Any assistance is greatly appreciated.
  21. Thanks everyone! I always planned on estimating based on similar items, but I thought I would ask if they had things posted somewhere or available onboard just in case. Also I do understand any restaurant posted nutritional information is a guideline and subject to deviate based on sourcing or even who is making the items adding more of something or less of others. That's why I didn't think it would be unreasonable for Princess to have this information available somewhere. In any case thanks again, and it's back to the original plan.
  22. Does the app have any information with the menus?
  23. Does Princess have the nutritional information available anywhere, either onboard or off? As an example, I was looking at pictures and saw what they called egg muffins at the International Cafe. I was trying to guess if they were like egg bites and if it was 1 egg or 2 eggs since they looked large.
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