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About rattanchair

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  1. Why should there ever be a cap on how much an enterprising soul tries to earn to send home to feed his impoverished family? P.S. Trying to keep a brother down !
  2. Besides acknowledging great butlers, and those not so great; I use the CC to find out which cabins are the worst and which to avoid. I would only know this from 'critics' who 'expose' the problem cabin and the problems they encountered. Perhaps Management needs to read it here. My comment cards, letters to the cruise lines have all gone unacknowledged. This forum is for all aspects of the cruise industry ' including staff performance. The staff member should be put on notice and perhaps subsequent comment cards, letters and CC postings will reflect to management a new improved service provider. By being able to go on board and request a particular butler should goad the other butlers into 'reflection', especially if the requested butler is seen properly remunerated for his exceptional performance. Unfortunately this remuneration seldom comes from the cruise line and often does not come the passenger as well.
  3. We never actually used butlers either. But certain butlers subtly appear like a genie, asking all sorts of questions and preferences. When you want to eat, what type of hor d' oeuvres, cheeses, pastries and what time would you like them delivered. We got spoiled with a Katarina aboard the Celebrity Equinox that we upgraded to the Celebrity Suite this year and got Anande, a 20 year veteran butler. First thing we requested was a second reclining lounge chair which he promptly ran up to the pool deck and brought down to our cabin. Next, the wifi was a problem in our cabin, he contacted IT and had the signal boosted to our cabin. $200 tip because no other butler goes above and beyond, usually get the run around. $150 to Katarina on our first suite cruise last year just to stop her from trying to tuck us in at night. Butler on NCL $60 for the times he brought cookies (order them warmed). Nothing to the Butler on the Divina YC3, all we got from him was his smile. And to reiterate, ad nauseam , $400 to Vishnu for 1 week of constant attention... From what I am reading on these boards it is all 'hit or miss'. When I get on board this winter I will be requesting a Vishnu protege. Sure, they will probably 'snow me' with a line that all their butlers are exceptional, but I have MSC experience to know better.
  4. Funny, I have a lapel pin in gold letters pinned to my jacket label with these same words. They are my mantra.
  5. Dear FF, No, please do not misinterpret my post, you are too fine a poster. We all love different things. We never waited on any cruise line booking suites. DW requested a broiled chicken breast every night for dinner. Me , I am happy to try anything on the menu. Special requests for something as simple as a broiled chicken breast took 2 hours. I think the chef is trying to tell us, please nothing special, even if we request it in advance... P.S. Well on second thought , we were asked to wait for a dinner on a RCCL cruise in the Coastal Kitchen with a standing reservation in an Owners Suite.. But I attribute that to NSPP , non-suite pinnacle passengers who are given priority...
  6. Dear Hank, I can not say one thing, ever, to contradict anything you have said in the past year since I have joined the CC boards. Your posts turned me 'on' to MSC and for that I am eternally grateful. You are a much 'better' man than me, I freely admit. I am a misanthrope, but for you I make an exception. Thank you.
  7. Yes, Vishnu did have an 'air' about him and he did reign over the other butlers and they in return were deferential toward him. He told us he was responsible for 13 cabins in the YC. I can not see how he could devote equal time to each of us. Do, please, report back to us your review of the Mera. I have a feeling your perspective might be more enlightening. Reading some recent reviews of MSC, I am reminded of a Will Rogers quote "People that pay for things never complain. It's the guy you give something to that you can't please."
  8. Dear zz, Great review ! You left out the most pertinent information, what was the original cabin number??? Information like this is vitally important to the rest of the CC family. For me it is not important. I would only book Yacht Club. But for all the rest of humanity it is vital. They obviously can not fix this cabin. You have a host of great tips in your post. Thank you.
  9. On Divina YC3 we had to think if we even had a butler. Elusive 'bugger'. The other butlers were more of a help escorting us on and off the ship. They were more deserving of a tip than the one assigned to our cabin. Yes, I understand socializing, we did it for years. But, we got tired of getting sick when our table mates coughed into our plates. Reminds me of a quote of our first President George Washington " It is better to be alone, than to be in bad company."
  10. Our butler, Vishnu, introduced himself to us at the gangway and recommended that we allow him to take our carry on luggage to our room (which would not be ready until 1:00) where it would be secure and to have a seat in the Top Sail Lounge and he will escort us at 12:00, upstairs to the YC Restaurant. I mentioned this morning to DW that on other cruise lines one gets the feeling the butlers are avoiding the guests in their care. But with Vishnu, "it is like he tagged us with some form of 'GPS', he anticipates our moves" (DW words). After dinner and the show at around 9 pm there was a surprise unannounced party for Yacht Club guests at the YC pool deck. Live music and dancing in front of the pool. Of course, Vishnu, escorted us to a table which soon became almost part of the dance floor
  11. Was on Divina for Christmas cruise 10 months ago, in YC3. I could care less how the other passengers dressed. I always wear a jacket and tie for dinner and a tux for chic/gala nights. It is respect that I show for my fellow YC passengers; and all suite venue cruise lines for that matter that I travel. I highly recommend a short, rather stocky Honduran, named Manuel as your waiter in Le Muse, very attentive. Told me he wants to go back to the Seaside, more Americans (better tips?). Please take the time to notice where the Maitre d' seats YC passengers that are not 'dressed' to higher standards.
  12. Dear W, Loved your tome. These are excerpts of my 'Observations from the MSC Seaside' this past summer. We had a cabin steward as well and tipped him $200 for the week because he got the cabin ready every morning when we got back from breakfast in the YC restaurant. I will be sure to photo this Nov the one pool deck lobster grill on Thursdays, just to validate the endless lobster for YC guests. DW and I ate in the restaurant for lunch, NO lobster on the menu. What did he NOT do is the question? We NEVER got a 'no ' for an answer. We felt he was stationed outside our door. Every evening we would hear a light tapping on our cabin door at the appointed dinner time, Vishnu to escort us down the hall to the YC restaurant where he would approach DiPauolo the Maitre D and remind him of our preferred table and waiters for the evening..On Chic night he insisted on helping me on with my tuxedo jacket and adjust my bow tie. We did not sign up in time for the CC M&M on board (you all need to sign up at least one week before sailing), no problem ,he escorted us to the M&M, and made sure that as suite guests we were on the roster without an invitation. We simply do not know how are future Nov and Dec 2019 will go without him on board. But we will 'suck it up' and report to you all again our observations in real time.
  13. Now we like to think that we are very capable people, but Vishnu advised us it would be to our advantage to allow him to book all our dining and shows. He assured us he could get us our dining times at the same table with the same waiters every evening, just allow him the privilege of doing the escorting. This is our first day on board and so far he is capable of parting the waters of the' MSC Red Sea'.
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