I'm new to Princess. My TA sent my deposit today and I have a booking #. She said I should have access to look at my booking details, etc. Downloaded the new app and also have tried online using Chrome and Safari. Neither one will let me see my cruise. When I try to add my booking in the app, I get "booking not found." If I try on my computer, it will let me log in, but when I try to access booking, it takes me to an "access booking without logging in" page. So I enter my name, DOB and booking number...and get a "birthdate doesn't match records." I've checked my account details in the app...birthdate is correct. UGH. If I try to change my password (because apparently it would like a special character), I get that the site is having difficulties...try again. We have a while before our cruise (Enchanted in October 2024), but I'd like to know if these are common issues with their online access, and how people have solved it. My current plan is to wait a few days and try again, then contact my TA. Sigh. I just wanna dream and play....
