Jump to content
Cruise Critic Community


  • Content Count

  • Joined

About wakeyjamie

  • Rank
    Cool Cruiser

About Me

  • Location
    Wakefield, UK
  • Interests
  • Favorite Cruise Line(s)
  • Favorite Cruise Destination Or Port of Call
    Rhodes Town
  1. Hi everyone, My wife have a booking with Grimaldi / ASL for March. We have hit a bit of a snag with regards to insurance. They require that the insurance company issue a single piece of paper showing my name, policy and the repatriation cover. The agent who we are going through said they normally use IMG Global but their website is offline and their customer service say that all their systems are down and have been for o=almost 2 weeks and that they are not issuing any new policies. I have seen this issue mentioned on other threads on this forum, and i have posted there but not heard anything yet. So i thought I would start a new thread to see if anyone has any suggestions. Someone on a Facebook group to do with Cargo Cruises suggested Alpha Insurance but I am waiting for a response from them. Thanks in advance, Jamie
  2. Hi Julian, My wife and I are in the exact same position as you. We are due to travel from Liverpool to Halifax in March. The company that was advised to us that could give the required certificate statement was IMG Global but their website has been down for two weeks. Someone else suggested Alpha Insurance. Can I ask who you went with on the end and how easy it was to mock up the pdf you sent to Grimaldi. Many thanks, Jamie
  • Create New...