Just got off a 6 night cruise on Adventure. Overall, the ship is in very good shape. We had JS 1334 and it was in great shape. This cruise made us D+ and our 20th cruise on RCI.
A few take aways :
All staff friendly and available. Food in Windjammer and dining room was very good. We did a 3 night dining package, so only ate in there twice. Did Johnny Rockets for lunch one day and evening. Stateroom attendant was fantastic.
We had the refreshment package. Got it on a black Friday deal and would do it again in a heart beat. (15/day) . Our coffee alone made it worthwhile.
We bought the Voom +Stream for 15.99/day for 2 devices , and it actually worked quite well. We were able to text each other, and family at home, and also check in on our house cameras. I was surprised how fast it was.
We did Chops two nights. First night...wasn't that great. The last night of the cruise it was much better. Busy on both nights. We did Giovanni's one night, and it was fantastic. I highly recommend the Osso Bucco. It was great.
Now the "not so good". I am a perpetual planner. For months I read cruise critic, checked the planner, and plotted out what we would do each day onboard. I bought the bottomless galley brunch and the sushi class from the RCI website. The galley brunch was offered both sea days, so I opted to buy it on the first sea day, so I could do the sushi class on the last sea day. Timing for both worked for what we had planned. So on the first sea day, we show up at the dining room as stated on the reservation, and they tell me there isn't a galley brunch today. I had my receipt in hand showing the booking from the RCI website. They said " we never do one on the first sea day". They said we could come on the last sea day, which meant I now had to cancel the sushi class. Well, the only other sushi class was during the last sea day at the same time as the galley brunch..so I told them to cancel me for the sushi class. Low and behold he says wait, we are doing a sushi class Wednesday at 530 pm and could go to that one. I thought great ! We didn't have a set dinner that night, so I had them put me down for that one. Wednesday the phone rings. They cancelled the Wednesday sushi class. grrrrrrrrrrrrrrrrrr to say the least. I told them to make sure to refund my money. Frustrated I went to guest services and they were totally useless. They told me there is never a galley brunch on the first sea day etc etc, and just plan on going to the galley brunch on last sea day, and sorry about your luck on the sushi class. They would not credit my seapass since I paid for it online, but assured me I would get a refund. ( I am sure I will have to make 10 calls) So Friday morning gets here and the manager of the dining room calls to apologize about the sushi class, and said he would see me at 11 at the galley brunch. We get there at 11 prompt, and it started at 1030 !!!!! The manager ended up giving us a private tour, which was nice, but I was over it all by this time. The food they served at the galley brunch was very fair. Never again . This whole experience makes me leary to book anything online again ahead of a cruise. It was very frustrating. Never experienced this in the past.
We didn't do much at any port. We have been to them many times, we just went for the time away and to "be on a ship". Ship was packed. ALOT of kids, which was surprising for early December. The shows were just so-so, and just didn't seem to have the "wow" aspect to them anymore. I know it's different on the bigger ships, but I really felt the quality has declined, which makes me sad.
I loved the ship, I love any ship, but this cruise left me a little disillusioned about RCI. We have done the big ships, little ships, and ships in the middle. For the first time in my cruising life I am debating trying another cruise line. I am a prime member in Casino Royale, and I prepaid for the next cruise 🙂 I donated generously to their bottom line.
Overall, we had a great time because after all a cruise is a cruise ! Had the onboard plans gone as planned, I am sure I would have left the ship feeling a bit better about it all. It would have been nice if guest services handled things better for us.
If anyone has a question, please feel free to ask.