Sailing on our cruise in 3 days. We submitted a bid offer from an interior cabin to a regular balcony. I received my confirmation email today that our offer was accepted. We were charged for the upgrade and assigned a new balcony cabin. 5 hours later I receive the following email from NCL:
"Dear Valued guest,
We sincerely regret to inform you that for your reservation mentioned above, the “Offer Upgraded” email was sent in error, the reservation has been reverted to its original cabin and the charge for the upgrade will be refunded. Your bids will all still be considered should inventory become available between now and the close of the program.
We sincerely apologize for any inconvenience."
The best part is that when I go to the upgrade page. All of my upgrade offers are gone and the page says that I am no longer eligible to upgrade.
Anyone been in a similar situation?