ieatmonsteraleaves

UPDATE! Everything is working now! Funny thing is - whenever I ask a question on a forum, youtube, etc, the problem somehow resolves AFTER I've asked the question, on it's own! Thank you for all your help!

Sorry for the couple of days delay for a reply, it's been a bit busy here. We have ALL (my family) done the good ol' uninstall and reinstall many times, we've even tried only having one person having the app on their phone, also tried using the website version on the computer, with no positive outcomes happening with this issue. I find it weird how my entire family is having the same issue with the Personal Information and Documents area. I have an iPhone 13 Pro Max, my parents both use Samsung A21s. My mum was sent an email which apologised for the issues we were dealing with from Princess and gave us a phone number to call, specifically do to with the apps issues, we've received two numbers now so we might be on the right track to getting to the bottom of the issue and resolving it. I've attached a video, hopefully you can all see it, of me showing the issues we have. Travel Checklist > Personal Information and Documents > Loading for a while > shows Personal Information and Documents at the top for a brief second > sends me to OceanReady Profile with the words "Something went wrong. please try again later". That's all the steps, again, I hope you can all see the video (I don't use forums often and even as a techy person they kinda confuse me). Thank you all for your time and help! ❤️ Medallion App Issue.mov

I've been one of the many blessed people to have trouble with the Medallion App, when I go to upload all of my important travel documents, it's takes a while to load then spits me out to the OceanReady Profile page with the words "Something went wrong. Please try again later" in red, so I sign in, well, attempt too and I am told my booking is already claimed. "This booking has already been claimed'. Yes, it's claimed by me, but this error is not letting me put in any of my documents. Before it spits me over to the OceanReady Profile page, I DO see the Important Documents page for a glimpse of a second. I don't know why it spits me out to resign in every single time, this happens with my parents as well. I really don't know what to do, has this happened with anyone else? If so, have you found a solution? Should we bring our important documents overseas instead of trying to continue importing them into this horrible app? It's super stressful because again, we are coming from overseas onto this trip and it'll be our longest so it's just more nerve-racking if you get what I mean. Thank you for your assistance! ❤️

Thank you both so much! This was the information I needed! Have an awesome day everyone! ❤️

Hello! I am embarking on a Princess Cruise and I have a question about the internet packages because I am a bit confused. Last time we were on Princess Cruises, we paid for 1 singular internet package, which allowed all 3 of us to sign in and out of our own devices to let one person use the internet, so one person on per time. Is this still the case? The wording on the website isn't very helpful and ambiguous. Or, do we need to purchase individual packages or the multiple person package so all of us can access the internet? Thank you for all your help! ❤️

I don't know if I lack some reading comprehension or what but I've been searching for a while now and haven't found anything on this, sooooo. With the internet packages on P&O, specifically the 'Social Talk+' does my family of 3 need to purchase 3 of these packages for us all to use, or can we share one pack by signing in and out of our devices for each other to use the internet? Sorry, I haven't been on P&O since 2017 and I believe their packages have changed! Thank you for your help ❤️