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san diego sue

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About san diego sue

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    5,000+ Club

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    San Diego
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  • Favorite Cruise Destination Or Port of Call
    South America

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  1. The ship is now sailing. Heard from friend on board a few minutes ago. She called me via phone.
  2. It is now in Freemantle. Most will be flying home from there. 75 passengers are staying on to LA and are the ones that can't fly on long flights for physical reasons. Holland America's ship The Amsterdam, pulled in next to them. Also on a World cruise. They will be transferring passengers from that ship to the Pacific. These are also passengers that can't fly on long flights. I have been reading the HAL board and that is where I found this information.
  3. All U.S ports are not closed. Yesterday in San Diego Disney Wonder docked. People disembarked yesterday and today. The ship is going to remain here . Next week a Celebrity ship will be coming in.I think it is the Eclipse.
  4. I had a claim with Aon after I cancelled my cruise. I had received 50% back on my credit card when I cancelled and put claim in for the balance. Aon sent me an email this week canceling my claim. They said since Princess canceled my cruise (after I cancelled), Princess will be refunding my Insurance money to us so Aon is out of it. Meanwhile except for the initial refund, I have received nothing back from Princess. I would imagine it will be a while before all will be sorted out. In fact my Future Cruise Deposits are still showing as applied to my cancelled cruise.
  5. Friend some passengers on flights are being called to disembark right now. Not our friends, they need new fights since theirs were missed .
  6. Just got a phone call from a friend (passenger)on the ship. She was waiting in a lounge to get off. Their flight hasn't been cancelled. Then they were told to go to passengers services to get their luggage back.Hadn't been off loaded yet. She said Argentine passengers were called to get off.She thinks they did. No other announcements. So they are back in their cabin waiting for more information and missing their flight.She said she will email me when she knows more.
  7. Anyone know if passengers are disembarking this morning?
  8. didn't see your post when I posted. Glad you posted their email information.
  9. Update for people that did the Aon Insurance claim. When we cancelled on march 5th, was told to apply to AON for the balance of the 50%, I did that on April 6th. Just got an email from AON. They cancelled our claim. Said Princess will be refunding insurance for people that had their cruise canceled. We fell into that category as our cruise was to be April 21st.Nothing yet from Princess showing on my accounts to this effect. I did fill out the form on line for Princess to give us the balance as cash so will probably take a while for all of this to sort out. I advise making copies of all emails from the Insurance company, Princess etc. So if anyone else did the claim with Aon, you will probably here from them eventually too.
  10. I noticed that my Future Cruise Deposit is still showing as applied to a cruise that I cancelled March 5th.I did receive my 50% back on my credit card. a couple of days after canceling. As per what Princess instructions was at that time was apply through AON for the balance. I did that.Waiting on that and was told could take at least 30 days. Not holding my breathe, whenever it happens , fine with me. Usually when canceling the FCD goes back in our account as active and adds to the others we have, but ours hasn't. When I was trying to figure out the credit I got, I was short $200.00 and now I figured it was because the FCD was never credited back. Again, not worrying, just thought it automatically happens.
  11. Got a message from friends on board that Peru and Brazil also shutting boarders as well as Argentina. My friend said they are waiting for the Captain to make an announcement at noon. the ship will be stopping at Montevideo for supplies as planned. Looks like as per message above, he did make the announcement. Hope if ship can disembark people, there will be flights to U.S. available somehow.
  12. You are in the 50% penalty phase. It took a couple of days and I got a refund on my credit card. It was for 1/2 the fare and I think maybe port taxes.No explanation just a dollar figure. I was thinking maybe Princess will do the other 50% automatically. In reading the letter for people with no Ins. , apparently they just get it. For people with Ins. said to apply to Aon. I asked the AON rep if we would get it automatically but she didn't know and to be safe she said apply for it on line. She also said it could take at least a month before we get it. Cancel for any reason is a FCC. If you do it medical, cash refund.
  13. It was stated that California residents will be going by bus to the quarantine sites. Well Miramar in San Diego is a 7 or 8 hours drive from Oakland. So how can they do that? all on a bus, and what about toilets? I can't imagine them not flying > it is a short flight.
  14. So are you getting money back or future cruise credit. We cancelled an April cruise this week and was in 50% penalty cancellation. Two days after cancelling, my 50% was back on my credit card. The balance, I opened a claim with AON(Princess Ins.) yesterday and will get it as a credit toward future cruise.Dollar amount for the Future Cruise Deposit is lumped in to the cost of the cruise that I paid and isn't returned as a separate amount. My deposit was not a non refundable. Aon rep. said it could take at least a month before the future cruise credit will be processed and in my account. I could have canceled for Medical and gotten 100% back. It actually was a medical reason. However, since we will be cruising in the future and hopefully my husband's medical reason will not be an issue, easier for us to do Cancel For Any reason.Nothing needed except copy of Princess reservation form. It is impossible to get through to AON during the week. On Sunday, a couple of minutes. If you have no questions, the claim is easy and is done on line. Took me a couple of minutes.
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