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About cruisinsusin

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  1. I have had a 12 minute wait in the middle of the day ( was totally surprised that it was that short) but have had > an hour first thing in the morning- so it seems to be random. They have not made it easy for the reps to take care of many of the repricing concerns so each call can take a very long time.
  2. Great to hear- we are booked with them for our cruise stop later this year. Thanks for sharing
  3. I have gotten the same message for 2 days with Chrome but get right in with another browser
  4. We really enjoyed our Celebrity Infinity Buenos Aires RT/ Antarctica in Feb 2018. This one did include Falklands which we really enjoyed ( Volunteer Point is incredible). The cruise before ours however missed Falklands due to weather and we were told that this is not uncommon
  5. On recent Summit one player was not allowed to bet both red and black- but DH could play one and I could play the other
  6. On our recent Summit cruise, we asked guest services for this form -they confirmed that our stateroom attendant would receive the extra gratuities (with his next paycheck -not immediately) but, as far as the dining room staff, they stated that extra grats would go to the dining room staff as a whole and could not be directed to specific people. We decided not to go that route...
  7. We had the pleasure of sailing with Maggie in Luminae on Reflection and agree she is amazing
  8. very helpful or our upcoming trip! Look forward to your further postings
  9. Just received email notification that due to an “Unexpected emergency” Tomorrow’s Majesty boarding is delayed until 2pm with set sail at 6-anyone on board now that can shed any light on the reasons? thanks
  10. thanks for the follow up- that makes sense but it certainly was confusing the way it was written
  11. We were on Reflection in June and were able to Facetime family, check email, send photos and do WiFi calling without problems. Did not try to stream Netflix so cant answer that
  12. Bonnie, I'm not sure I understand the wording of the change policy ("If the booking is changed to a sailing that is further out than original sailing, the booking will retain the payment and penalty schedule of the original sailing") using hubofhockey's example above, if one books a 2021 cruise but then moves it to 2023, when is final payment due - 90 days before the cruise in 2021 or in 2023? thanks in advance
  13. Summit Sept 2019 CABIN #:9104 DECK #:9 CLASS:Aqua AREA:midship BED NEAR: QUIET?: intermittent loud clanging "metal on metal" type noise- episodic and could occur day or night BALCONY VIEW: BALCONY SIZE: WIND A PROBLEM?:n SOOT A PROBLEM?:n PROBLEMS/COMMENTS: This was quite loud when it occurred, especially at night- we were able to be moved to a different cabin
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