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About mantadiver

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  1. We were on a cruise in December in a suite (this ship had no haven and I won't name the ship as to not out the concierge) but I asked the concierge about the platinum perk. He said that they may call for the reservation if asked, if they have time, but they will not get you into a restaurant if it is booked at a time you want like they would for a suite.
  2. I just got this in my email. We are bummed. We were going to sail late August: IMPORTANT NOTIFICATION CANCELLATION Reservation: xxxxxx Date: 02/07/2020 Dear Valued Guests and Travel Partners: On behalf of Norwegian Cruise Line, thank you very much for your loyalty and for making us your vacation of choice. Due to growing concerns regarding Coronavirus in Asia, all Norwegian Spirit sailings from April 15, 2020 through December 7, 2020 operating in Asia have been canceled. We sincerely apologize for any inconvenience this causes. Please be advised that a full refund will be processed automatically to the form of payment provided at the time of booking. As a goodwill gesture, we have arranged for a future cruise credit, worth 10% toward your future cruise, to be issued. This credit will be available within 7 days and can be applied towards any of our currently published sailings if you book a new cruise with Norwegian Cruise Line in the next 45 days. Furthermore, we will cover up to $300 per person for any airfare change fees. Please submit your receipts at www.ncl.com/case-submission. When you are interested in choosing another sailing, please contact Norwegian Cruise Line at 1-866-234-7350 or your travel professional. For any guests booked outside of the U.S. and Canada, please visit www.ncl.com for local contact information. We greatly appreciate your understanding and thank you for choosing Norwegian Cruise Line for your upcoming vacation at sea. We look forward to welcoming you aboard. Sincerely, Katty Byrd Vice President, Guest Services
  3. We got off the Dawn a few weeks ago. In the beginning of the cruise there was a long wait to get into Bamboo. Not too long after, there was no wait and empty tables. The reason, the food was not good. We asked the server about why it seems unpopular and she said there are a lot of complaints. Hopefully they turn that restaurant around.
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