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  1. It sounds like you were more focused on looking at the naked man than the other sites in and around the church. Agree completely. Surely you can understand that this man is clearly not of sound mind....why not a little empathy for him instead of being "traumatized." Royal has 20-ish ships, carrying tens of thousands of passengers every single week. With numbers like that, things go wrong. Can you imagine how many complaints they get on any given day? And you expect senior executives to respond personally to every one? Back to the actual complaints: Bus broke down: Chalk that up to unfortunate bad luck. DIsappointing, but things happen. Hours on bus: You weren't clear if that was because the bus broke down and you had to wait for repair/replacement, or if that the extra hours were actual travel time that were not described correctly in the tour description. If the former, it's all related to the bus breakdown. So again disappointing, but sometimes things happen. Not that you shouldn't get some partial refund, but you also shouldn't expect that nothing like that will ever happen. If the latter, then RC should be notified of the drastically inaccurate description. Bad lunch: Hard to comment without knowing exactly what it was and how that differed from the description. Drinks price: Again, what did the tour description say? Most tour descriptions are very clear as to what is and is not included. Farm/plantation vs. chicken coop: I'm having a hard time believing that the entire tour was just to see a chicken coop. Was the tour cut short because of the bus situation? Was the coop just a part of the greater tour that you didn't care for? What did the tour description actually say about the destination? Naked man: Completely not the fault of RC or the tour operator or the guide. Completely IS your own fault if you continued to dwell on the presence of the man, which you must have since you apparently looked at in his direction and at him throughout your visit to the church, and even took pictures of him. If the onboard person you spoke to was rude, then yes that's unfortunate, but a lot of the response one gets when making a complaint has to do with one's initial approach. If you are calm and polite and informative ("I feel like I should let someone know that this tour isn't at all like it's described, and beyond, we didn't even get the complete tour because a lengthy bus breakdown..." you likely get one response. If you are confrontational and demanding and use a lot of hyperbole ("This was a disastrous and traumatizing experience and I demand to know what you are going to do about it...") you''ll likely get a very different response.
  2. Emphasizes my prior point that where you are seated on the plane is particularly important!
  3. Correct, that is in the medical area (multiple hospitals clustered together) that is not in the historic/tourist district; it's right at the base of the bridge that goes over the Ashley River to the West Ashley part of Charleston. It's near the hospitals, and right along an extremely busy commuter corridor (Hwy 17). Several other hotels and various fast food places in the immediate vicinity as well as new construction projects. It's not what I'd call a great residential area (although there are some new upscale apartments/condos a block or so away) but it's not necessarily a bad area either, just very, very busy. I believe the parking is in a garage but I'm not positive. Ask the hotel. And either way, ask if there are surveillance cameras.
  4. This is where I'd cut back. I can see taking a different top for each day if you don't live in swimwear during the day (like I often do on warm weather cruises) and are out and about on excursions, sweating, etc. But for evenings, you will generally be inside, which means you likely won't be sweating. As long as you don't spill food on yourself, you can rewear things. I'd only take 3 or 4 tops for evening and rewear each one once, plus a dress that can be worn twice as well. This is assuming you actually WANT to cut back. If you don't, then pack whatever and don't worry about it. As a side note, does anyone remember the post a couple of years ago from the lady claiming to want to cut back and pack lighter? Between her and her husband I think they took something like 7 or 8 bags....her hair products list alone included 10 or 12 different items, she had a different swimsuit for each day, and IIRC she had a separate cover up and flip flops for each one, etc. Anyway, she came here asking because she said she wanted to be able to pack lighter and you'd think with that number of bags it would be easy. But then she argued with just about every single suggestion anyone made, LOL, claiming yes, she really did need all the crap in those 7 or 8 bags.
  5. He can certainly ask, but my guess is they would not add it, as they would be adding an "unknown" substance to a blender used for other guests, and that probably violates some kind of health code policy. He could certainly add it in himself though, once served.
  6. Contact special needs ahead of time. The first night speak to the dining room maitre 'd. Likewise, if you make reservations in a specialty restaurant, speak to the head waiter there a day ahead of time. The restaurant staff will advise you as to what menu items have and do not have dairy. If necessary they will consult with a chef, or even have one come talk to you. They can adapt items to leave dairy off, off possible. As for making something special, your best bet is not expect them to be able to do so on the fly. Give them notice. Talk to your waiter the night before about seeing the menu for the following night so that they can have advance notice to adjust and make a dairy-free version of something and have it ready the next day.
  7. So many people randomly get PreCheck now though, that it's hardly a secret. Which is why Clear comes in really handy. And nobody randomly gets Clear; you have to pay for it (or be such a high level frequent flyer that your airline covers the cost) so I think it will continue to be the real answer to getting through security quickly (where available).
  8. Make sure you contact them ahead of time to get a Captain's Club number. Otherwise there is on "automatic" recognition.
  9. I know this sounds picky but you actually said you'd have to be "in top physical shape and sprint..." which is a much higher degree of fitness than simply being "able bodied." Makes it sound like the only person who could do it is a a competitor athlete/runner, which isn't true at all. I've timed the train trip from F to T and while I can't recall exactly what it was, it wasn't anywhere close to 26 minutes. But time it yourself and see. There's a reason Delta sets 35 min as a legal connection. Beyond that, while and F-T connect is certainly possible, the likelihood of it isn't great, simply due to the number of possible combinations.
  10. You had me worried with that answer until I saw where you later clarified that it's the day AFTER you get off the cruise! Actually, an able bodied person CAN make that connection; I've done it many times and so have thousands of others, considering that 35 minutes is Delta's "legal" connection for domestic flights at ATL. If fact, after a delayed flight I've made a connection there in much less time. Now, I don't necessarily recommend it for others, particularly someone like the OP who is traveling with two senior companions, but it's doable. The plane train is very fast and runs very frequently; I usually wait no more than a minute for it, it's less than a minute between stops and each stop is less than a minute. The concourses are long so you may still have a hike at one end or the other, but the biggest factor in my opinion isn't where your gates are but where you are seated on the inbound flight. If you're near the front of the plane you can deplane quickly. If you're in row 42, good luck!
  11. Definitely would echo other posters who suggest RC, given the very young ages of the children. In addition to kids clubs, most (but not all, as I recall) have a splash zone for babies, and some have a nursery for the kids who are too young for the kids club.)
  12. EWR is a United hub so you'll likely have far more United flight options in/out of EWR than LGA or JFK.
  13. Your agenda shows no need for hiking books, in my opinion.
  14. Not necessarily. Delta has made a schedule change and if that change meets certain parameters, then anyone can get a refund or request to be rebooked to something more to their liking. Without knowing the exact nature of the change the OP got, it's hard to say, but even if the change wasn't enough of a change to qualify, Delta is often lenient, particularly if you explain that two seniors just can't move quickly enough to make a 36 minute connect. Call Delta and ask. My thought too. I don't know what time your departure is from FLL, but possibly it is late enough that you can switch to the next earlier departure, thus giving you more time to connect at ATL? If not, I'd consider the SLC option instead.
  15. Wow! I hope you were actually booked on a later flight and just managed to get there early enough to grab a seat on the earlier flight! Anyone who is not in the gatehouse 30 min before flight risks losing their seat, as it is usually stated that you need to be at the gate 30 min prior. If the flight is oversold or there are standby passengers waiting to clear, the gate agents will start paging anyone who isn't checked in, and as it gets closer to flight time, will start paging passengers who are checked in but haven't boarded. If those pax aren't there, their seats may be given away to standby pax or assigned to "oversold" pax.
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