Rinderoo

Does the Rotterdam have Concept2 ergs in the fitness center? The Nieew Statendam did when i sailed a few years ago, and Eurodam did earlier this year. Can't find photos of them online. Thanks!

I didn't think we had bonus points for a Vista. Do we?

I was in a Vista on 6 on the Nieuw Statendam with my mom a few years ago. Loved that room! It was so pretty. This trip is hubby and me and while a regular verandah would have been fine, I wanted the extra space for the longer cruise. We were on the Eurodam for the 4th time in an OV earlier this year but booked the Retreat. No Retreat this trip as price has gone up too much for me. Normally we only do balconies but tried something different. It was fine and I would do an OV again on a port intensive cruise. My casino offer was too good to just stay in the balcony when I could get the Vista for what I considered a great price.

Appreciate the info. I had my TA move me to a Vista on Deck 6. A few years ago I had a room under the Lido and we didn't sleep very well.

Can anyone tell me whether or not the verandahs on the Rotterdam, specifically Deck 8, are covered? I am in 81XX and concerned that it is open. Can't really tell with the photos I'm seeing online or on CruiseDeckPlans. Thanks!

I would bet it's the Dutch stuff in Lido. It didn't taste like Folger"s to me. Too smooth.

😂

Saw that. But they didn't say it was ship wide in dining rooms and the Lido. I didn't care for what I had in Explorations.

Got off Eurodam a few days ago and I am missing the coffee. We found the Lido coffee quite good and very drinkable. A few days my room service coffee was weak but I never needed to buy it in Explorations. Does anyone know what they serve on board?

I have sailed 'em all and prefer HAL and Disney. However, HAL to me is boring--but in a good way. I don't care for the music and miss production shows. But the tradeoffs to me are worth it. I don't notice anyone heaping plates of food and not eating it on HAL--service in the Lido pretty much eliminates that issue. Dining room meals are duplicated in Lido (we went to MDR once on our recent 11 night Eurodam cruise.) Passengers are generally nice, quiet, and respectful of others. Elevators aren't necessary for me on HAL with their smaller ships. Never heard one door slamming or TV through the wall. We like to be on a cruise ship that is manageable, with great food and no drama! I do Disney for entertainment and to keep my status and we like it a lot even as older adults with no kids. But I find HAL far more relaxing and less chaotic than RCCL and NCL. Never saw a drunk person on HAL--just a tipsy happy person in the casino. So although the music on HAL makes me run for internet and XM Octane and Ozzy's Boneyard, I will happily sail them to actually relax and not be stressed out.

Agencies do this all the time to hold a price. It falls out with no deposit after hold expires.

You are quite correct here. Nothing should ever be done to a cruise reservation that has been booked without client consent. Especially when you know the room assignments are important and there are amenities. There were mistakes made here. I hope the OP is able to get a resolution to their satisfaction.

As a former TA, this agency could have been part of a Consortia, and a consortia group was pulled on this sailing. Might possibly have moved this res into the group, perhaps for a better price. But then the room assignment and amenities fell off. There's also a box to "auto upgrade", which could have been ticked. It may not have been the agent going into the booking and actually changing it. One thing here is that the entire reservation has a transaction history each time it was accessed, and by whom. The folks at HAL resolutions will be able to see the entire thing.

It's been a few days since your post. Do you have an update?

You can call HAL and request they assume your reservation, and thus "fire" the TA. The agency must release the cruise though. Many don't want to, especially since commission will be recalled, but if you escalate within HAL and have a paper trail showing your deposited confirmations are different from what you now have, they are likely to do it. One thing is you really need to show that you deposited what you think you did. Otherwise it shows just a misunderstanding on your part. Only HAL can restore a semblance of what you initially booked, if they even can. This is a very long time to have unhappy guests on board.