Jump to content

compozer

Members
  • Posts

    6,225
  • Joined

Everything posted by compozer

  1. Thanks for the help. Where you able to upgrade to first or at least comfort seats? did Bob Woods ever send you any emails or contact you in any way?
  2. No email in my inbox or in spam and I did check my profile. I checked my profile and everything in settings is set to receive notices. 🤷‍♂️🤷‍♂️🤷‍♂️
  3. Yes we know the large pieces go under the coach but on other land cruises, a few people had two small pieces instead of a large one. There was never not enough room underneath on any of our land tours in the past. How many people were on the coach with you? And I have seen people hold their carry ons in their lap. My husband does not have a purse and only has a small soft wheeled carryon. His meds, tablet, important papers, etc are in there and he wants them close to him so he is willing to hold it on his lap.
  4. Need Help with flights around the island on the land portion . We are on the land portion on their cruise/tour this October, flying from Sydney to Uluru, Darwin, and Cairns, most likely, according to Princess, on Qantas. From Princess website: Land Tours/Australia: For domestic Qantas flights within Australia, you are allowed to check one piece of luggage per person, not to exceed 50 lbs per bag. One piece of carry-on baggage is allowed, not to exceed 15 lbs. Hand-Carry Tote/Backpack • You'll want this bag with you every step of the way, so include only the essentials. • Items to pack in this bag include travel documents, photo ID, important medication, toiletries, camera, insect repellent, and any extra layers of clothing such as jackets or hats. • Your hand-carry tote bag should be a size that is comfortable to carry and should be able to be stowed under your seat. We recommend soft-sided tote bags or backpacks no larger than 17" x 14" x 4" with a zip enclosure. • Wheeled carry on cases that are used to carry-on luggage on airlines are too large and are not suitable as hand-carried luggage on motorcoaches in Australia. From our itinerary: LUGGAGE INFORMATION Luggage information For domestic flights within Australia, you are allowed to check one piece of luggage per person not to exceed 50 pounds per bag. One piece of carry-on luggage per person is allowed, not to exceed 15 pounds. If you have more than one checked bag, a $40 AUD excess baggage fee will be charged per additional piece of luggage for each domestic flight segment. If you have more than 50 pounds, a heavy charge of $30 AUD fee will be assessed. Please note: baggage fees are subject to change by the airlines. These prices are accurate as of 2015. For ease of travel, please pack your tour clothing separately from your cruise clothing. Storage of one bag of your cruise clothing per person will be available in Sydney. We are particularly interested in hearing from people who have done the land portion in Australia, most recently! Questions: Are wheeled carry on REALLY not allowed on the motor coaches? Were your carry ons weighed before the flights? It says that you are limited to one carry-on, per flight and one 50 pound bag in the belly. Are you also allowed a personal item like a purse? very frustrating!! No one from Bob Woods group has replied to us, And Princess reps are useless. I keep asking to talk to a supervisor but reps all say, “ I am very knowledgeable.” All they do is quote from my personalizer. They never transfer me to a rep. thanks for any help.
  5. Glad it worked for you. Did contact both, said to contact customer service when we get on the ship. TA said other clients are having the same issue.
  6. When you made your specialty dinner reservations, did you have to pay with a credit card? We are suppose to get two dinners included but we were not able to use the credits. Same thing happened with excursions - they charged our credit card rather than use OBC. We were told they will refund our money when we get on the ship and talk to customer service. Makes me think they want to have use our money for months. Thanks
  7. Our problem is that when we purchased excursions, there was no option to use our OBC's so we had to put it on our charge card. I have a lot of OBC so I am hoping they might work with us and transfer the charge and take it out of our OBC's. Same with specialty dining. We are suppose to have 4 dinner credits but there was no way to apply them so we had to charge the dinners to our Credit card.
  8. I have always just paid for the upgrades. I need to check out how many miles I have
  9. I have done it but I had to wait until after final payment. Call your ta and maybe you can pay flights ahead of final payment.
  10. I downloaded the same site that I used on my phone and posted a screen shot of. It worked fine but would not accept a picture. Trie 15 times then I decided to try taking a picture outside. Worked great the first time. Did the same with my husband. all done! thanks for all the help
  11. We did our first Regent cruise last January and loved it. We have always booked full suites with Princess but have been disappointed since the perks are disappearing. We are also trying out several other lines. But we will book with Regent again.
  12. this is the app I downloaded. https://nzeta.immigration.govt.nz/ Request an NZeTA Use this form to request an NZeTA (New Zealand Electronic Travel Authority) and pay for an International Visitor Conservation and Tourism Levy (IVL). Mobile app The fastest way to request your NZeTA is by downloading our free app to your mobile phone. If you use the app it will take you less than 5 minutes to complete your request.You can use the app to scan your passport to instantly upload your details and scan your credit or debit card for ease of payment.Download the free app now.
  13. I downloaded the app on my phone. Mine was the one that asked for payment at the end thanks for the fast reply
  14. I had no problems applying for the Australian visa for myself and my husband. A friend told me when she did the New Zealand one, she had to pay ($99 plus $35) before she could enter any information. When I did it, it did not ask for payment until the end. After 20 tries to get a photo of my husband, we were finally successful. I filled out all the information then they asked for payment of$58 - $23 for electronic travel authority fee, and $35 for international visitors conservation, and tourism levy. Talking with my friend we don’t know which site is correct. People have talked about third-parties that charge a fee but I don’t want to pay until I make sure I’m on the correct sight. Anyone apply lately? Thanks for any help.
  15. TSUmom, thanks so much!! we are flying to Sydney with a 5 hour layover in Dallas this October so I may take a walk around and check out where the Grand is so I am familiar with the airport layout. thanks again I really appreciate your help!
  16. I don't know what my username or may password are for my Barclay account. They automatically come up on this laptop. This laptop does not let me see what they are. Without them, I can not log in from any other device. I will work on that forgot link in the morning
  17. Rick andJjeannie, Thanks for trying to help me. I have been using my laptop. I never have used my tablet or phone but I can not remember what the password is. And the password in my "password book" is not working. Tomorrow I will work on getting into them. This is what comes up: No redemption history for this statement period. Right click did nothing. I think the problem online is that it only saves info for 12 months. But why doesn't the rep have that info?
  18. I clicked on view digital card and nothing came up. I have called Princess credit card twice and they say they can’t see them.🤷‍♂️🤷‍♂️ I am planning to call again late today
  19. I am sorry. I tried to give so much info that I messed up. Last July I found the missing cards Princess visa’s website - redemption history. I tried to call to ask how I could get them to my TA but the connection was so bad that I could not understand anything the rep said. Sounded like they were in a room with 20 people talking at the same time and then they all had an accent. I redialed more than 10 times with no luck. I’m just dropped it from my mind and figured I would transfer them before final payment for our Australian cruise. Now, final payment is coming up and my TA said to give her each of the card numbers. But they were not included in the email I received when I originally transferred them from my points. The individual cards were not listed under that RewardsActivity. here is the only email I received from Princess Visa: Hi We've received your redemption request. Please see your Rewards Activity for full details on your redemption. Redemption number: 4Z Item: $100 Princess Cruises Digital Gift Card Quantity: 10 Rewards redeemed: 100,000 Delivery method: Standard Estimated delivery: 7-10 business days Starting rewards balance: 169,808 Total rewards redeemed: 100,000 Remaining rewards balance: 69,808 here is the page I found under redemption history:
×
×
  • Create New...