Golden Gater

Ken - We will be on the March 4th cruise from BA to Los Angeles in a port side cabin. Will we be able to see many glaciers from our cabin or do we need to go out onto a forward location? Thanks for posting all your beautiful pictures!

We like to eat breakfast in our cabin. What is on the room service menu for breakfast? We will be in a balcony cabin on the Sapphire Princess. Do they provide a card the night before to fill out with your order and placed on the doorknob outside your door?

My husband tested positive and was in isolation for 8 days on the NS transatlantic cruise that arrived in Barcelona on May 1st. After many phone calls, we finally got someone in mid-July on the phone in Guest Relations, which was operating on limited hours and days. The FCC was in my husband's account that evening with the expiration date adjusted to one year from the date the FCC was issued.

My husband and I were on the Nieuw Statendam April 17 - May 1. He was in an Isolation Cabin for 8 days prior to our departure from the ship on May 1. We have been waiting for over 2-1/2 months for his FCC to appear in his account. He was given a form letter stating that he would receive a FCC for each day in Isolation and he would receive the FCC in his account within 2 weeks. We have emailed Guest Relations twice with no response. We have called Guest Relations and were told someone would call us back. That has not happened. Should we be speaking to someone in Finance? Is there another number we should call other than Guest Relations at 877-932-4259 or 800-599-8256?

Hi Sueseabe - We were on the Nieuw Statendam from April 17-May 1. My husband was in Covid quarantine for 8 days and we have not received a FCC. We have emailed Guest Relations twice and called twice. Once we were told someone would get back to us. So far nothing!