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About ollienbertsmum

  • Rank
    Cool Cruiser

About Me

  • Location
  • Interests
    Finding myself lost in new places. Writing my PhD thesis on a balcony at sea.
  • Favorite Cruise Line(s)
    Any cruise line that will take me on a trip.
  • Favorite Cruise Destination Or Port of Call
    Can a mother choose between her children?? I love them all equally.

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  1. I have just had the same issue with a hotel complex on the Costa Del Sol which was booked for Monday and Tuesday next week. I waited to see if the company would get in touch. Nothing. I called them. I had to choose dates before the end of the year. I randomly chose October. I sort of don’t see us going. I think DH will still be a bit wary of the virus in October, but at least I have kept my booking open. Eldest daughter had similar with Easyjet. She had flights to UK booked because she was going to the theatre and a concert. They are still not completely cancelled, but Easyjet has asked her to rebook the flights. She is like ‘when??’ Until she knows what she wants to travel for, then she is not going to want to book. BA have given youngest vouchers for her flight of last week which was cancelled. Travel companies are between a rock and a hard place and no action is actually without its downside.
  2. I have gone through the same change of mind. I had my very first aft balcony booked on Iona. I paid in full just before the spread of the virus was becoming clear. I was prepared to sit on that balcony for 7 days and avoid human contact! I just wanted the views. Now I have to call up the TA and talk about cancelling. I will be out of pocket for a couple of flights and one night in a Southampton hotel. I bought insurance last week. I need to work out the best time to cancel! When I first booked a year ago I had a feeling this ‘perfect cruise’ would never materialise. Next worry is do I cancel the annual leave I had booked so I could watch the Olympics. I have been looking forward to them since I visited Tokyo in 2016.
  3. That seems to be an industry-wide condition. The reason must be to reduce sharing as policing could be quite difficult.
  4. We like walking, after our walk around the walls and our wander around the city, we took the bus, but quickly realised that we could have walked. Not that far. We would not have wanted to walk in to the city because we wanted to be there as soon as the walls opened - which as it happened was a good plan. Dubrovnik gets crowded. Taxis were plentiful at the port, I am pretty sure that the sign said they took dollars. It is worth going round the walls. They do accept credit cards though.
  5. A bit late to the thread, but another vote for Córdoba. Cadiz is lovely and I keep meaning to go for another weekend, but the Mezquita in Cordoba, the torta patata and the aubergines make it a no brainer for the choice between Cordoba and Cadiiz
  6. That must be such a gutting experience. I spend so much time working out what we are going to do, I cannot imagine how a Refund as to just the cruise cost, would work out.
  7. Easy jet seems to get so much negativity. When I went to put my API in last weekend.all I had to do was take a screen shot of my passport and everything was entered correctly. I was so pleased with that service. Since my passport still has 9 years to run I am not sure if it would have flagged up any passport issues. It did not even flag up that I had a bad hair day on the day I had my passport renewed. As I only found out that I needed a new document at the last minute before my cruise I did not have time to visit my hairdresser before my dreaded passport photo. I am not sure that I am going to stomach ten years with a bad hair day.
  8. And that is what I think NCL should provide. We go to the trouble of saving them staff to input the data, the least they could do would be to give us an alert when the data is a problem. NCL did not alert me.
  9. I don’t think that there is any pop up warning that says “no, your passport does not meet the 6 month requirements”. It certainly did not warn me 15 months ago when I had checked in with all my passport details and only by chance read the actual rules. At that time I thought that travel within Schengen was Ok with 3 months on a passport. All my documents had been accepted through online booking. If I had not noticed the small print I would have lost my cruise. I would have been very upset.
  10. Over the weekend I had to check in And give API for a couple of flights I am about to make. I thought about this thread and was surprised that no information came up about any visa requirements. Therefore although I do think that cruise lines should add an algorithm to highlight when passports do not comply with the 6 month requirement, I also think that airlines should do their part. Yes of course the passenger should take some responsibility and should not expect compensation if things have gone wrong. I just think that if you enter the details and a red flag warning does not pop up ... then I can understand why you feel aggrieved.
  11. did i miss this? If i did so, then i apologise for my gripe.
  12. I still think that a computer could make that calculation but thankfully in my case i read the rules
  13. OK SeaShark I don’t think that I thought that the font was that small. I think that, as I had already done the same cruise three times I thought that this was ‘small print’ such as telling you that you could not take knives or drugs on board. I had (incorrectly as I found out) thought that I could stay within a Schengen area with 3 months left on my passport. I was lucky to have been browsing which alerted me to the issue in time. That was not really my gripe. My serious gripe (and for this I felt the pain of the OP) was that, given all the information that we submit when we do online check in, surely there should be some sort of alert of the issue. It happens all the time if bank cards fail or when we input wrong info in all sorts of situations. I am a small print nerd, but for me I had been on the ship before and genuinely forgot how small print works. Really am I the only person who goes on a cruise for the 4th time does not actually sit through all of the small print that needs you to actually click on it?
  14. I agree 100% that it is the passenger’s responsibility to make sure that passports and visas are in place. However when we have to go to the trouble of doing the lion’s share of the check-in process for them. We save them hiring staff, it can’t be that hard to program an alert. Glad to hear that one line can do it, it validates my irritation of the stress I went through and my sympathy for the OP. There are some parts of the small print that should be a bit less small.
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