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About Ramjet1997

  • Rank
    Cool Cruiser

About Me

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  • Interests
    Cruising - What Else?
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Southern Caribbean

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  1. Yes - seems kind of silly doesn't it? They will apparently book night one or two for you, then you have to book the rest of your nights once on the ship. So much for you pre-planning a schedule......
  2. Those days are over - I can tell you - Rhapsody VOOM guy said "no more" - he said that this policy is ship wide, and NO exceptions will be made. Just another screw job to C & A loyal members....When he would not fix it, I cancelled the Voom package - we already get 4 free days (Diamond Plus) - so why should we give them $75-90 for an additional 3 days?? One other thing: We were on the same ship in early December, and when I was talking to this same guy - he said "no problem - just come down and I will transfer your wife's 2 days to you to use". 8 weeks later , and they have again changed the rules of the game.....we take our 2nd Princess cruise soon, where everything is less expensive (drinks,internet,soda)......
  3. Thanks for the constructive comments! Not sure why the five (5) different Royal representatives (on the ship and Royal's wonderful telephone customer service reps) I have spoken to could not verbalize this logical explanation to me. We purchased this particular cruise over a year ago, so yes, port fees probably go up every year, not down. Since there is no transparency with these mysterious fees, you can't tell anything. And, these fees are sometimes equal 15-25% of the fare, and going higher all the time. Just like the resort fees in Vegas - they can do it, so they do! Thanks again!
  4. One other thing on the free internet - if you purchase a VOOM package prior to boarding, they TAKE your free day(s) and you cannot assign the free time to your spouse or significant other.. I think this is a real kick in the balls to Royal's loyal C & A customers......
  5. We just returned from a 7 night Western Caribbean cruise on Rhapsody of the Seas where we paid over $238 in "port Taxes & Fees" for this cruise (2 people). Our last port of Costa Maya was cancelled due to the windy conditions - the port closed arrivals at approximately 5 AM prior to arrival time of 8AM. In the past, we always received a small ($15-30 pp) OBC credit on our SeaPass account for the cancelled port of call. This time we received zero. After spending an hour with the customer relations group (after transfers, disconnected calls, and poor reception) I was told that no refunds were coming because the fees paid to the port were more than what we paid - huh? Has anyone experienced this before? SOMEONE had to pocket the fees that we were charged for visiting this port, and it sure wasn't the LOYAL paying customer...... Prefer positive, constructive comments - not interested in any comments from shareholders or Pinnacles who attempt to defend or rationalize this practice. Thank you for letting me vent.
  6. I would be more concerned about the stench of smoke coming from the casino.......or, just make sure your cabin is not directly under the casino. We were just on Rhapsody in December, and will be on it again in 3 weeks. They have machines running in the casino, but the areas outside of the casino still sometimes smell of smoke. They need to prohibit all smoking inside.....
  7. In May we will be stopping in Seattle for the day on our way to Victoria and Vancouver (from Hawaii). Royal is only offering 5 excursions in Seattle, and they all really suck. Any thoughts or ideas for this stop? Any idea how far the port is from downtown (Pikes Market, Space Needle, etc). We thought about taking Uber into town - but not really sure if this is practical. Any suggestions would be greatly appreciated. They do have a 4 hour "self guided" tour for around $100 - or a deluxe tour for $180. I guess the $100 tour is for transportation and a very hefty profit margin, but not really sure how they arrive at $100 per person for a bus trip to downtown.....seems grossly overpriced and underwhelming.....thoughts? Many thanks in advance.....
  8. My bad - but I really didn't need the extra 2 days - if I had needed it, I would have gone down earlier. My point is that they do something (again) with telling anyone. Just another case of no communication from Royal - and a "heads up" to anyone reading this post. Have a great day.........
  9. Just got off the Rhapsody - I had purchased a Surf and Stream Package for my wife for the entire 7 day cruise. When I tried to use her 2 free Diamond Plus days, the system said that she already had the internet, and would not allow me to establish an account to use her 2 free days, which was an earned BENEFIT (I thought). On the last sea day I went down to talk to the Internet dude, and I mentioned this to him. He said "all you had to do was come down here, and I could have arranged for you to get the 2 free days". I replied "thank you for telling me this on the LAST day". Not sure what everyone's experience has been, but here is another case of Royal attempting to eliminate another benefit that was earned and due to the LOYAL customer. They continue to nickel and dime the customer, and their communication skills lack in many areas.......
  10. Looking for suggestions for a pre cruise hotel in Boston - prefer an IHG, Hilton, or Marriott property property to use hotel points. Not going until next October, but want to get your thoughts on a hotel for 1/2 nights in Boston that is 1) close to the port and/or located close to some Boston sights to visit. Also, how difficult is it to catch Uber from the airport to the hotel? Is there a better/less expensive way to the hotel? And, to the port. We are booked on the 11 night Beantown to Beaches repositioning on Brilliance of the Seas. Many thanks in advance for your thoughts/suggestions/etc.
  11. Real good point! Thanks for your perspective !
  12. Thanks for the info, Cruiser Bruce - but this guy at Hawaiian said that there is no correlation with the price and the miles. His exact words were: "mileage requirements are only generated by the system according to the availability of seats. Please keep in mind that seats allocated for mileage bookings are different from seats allocated for dollar fares. That is why you might see a scenario where the dollar fares have a lower price and the mileage requirement of the same flight offers a higher point requirement". This is a chat that I had with him today on their app. This process sounds like the way most legacy airlines USED to price their FF fares. Most airlines (I think) today have a correlation - the higher the dollar fare, so does the mileage/point requirement. Seems like they are gouging you for as many miles as they think they can get, irrespective of the demand for the seats. As I missing something?
  13. Recently I received a new Hawaiian Airlines credit card with promotional 60,000 miles - has anybody flown from the West Coast (say San Diego, Los Angeles, or even Las Vegas) to Honolulu and how many miles did it take for a one way ticket? The airline tells me that it "depends" on availability, and that they cannot quote specific miles - anywhere from 20,000 up to 90,000 miles on their chart! Seems to me it is hard to save your miles for a ticket when you don't know how many miles to save! What am I missing? Anyone use miles recently? And how many miles was it to fly to Honolulu? We are cruising next May, so we only need one way since the Ovation ends up in British Columbia. Any insight or suggestions are greatly appreciated....
  14. Thanks so much - our normal cruise line is Royal, but we thought we would try something different.....thanks again...
  15. Received an email from our travel agent indicating that our boarding time is 2:30 for Caribbean Princess. It is the LAST time for boarding.....do they adhere to this or is it a suggested time only? We have always boarded on other cruise lines by noon.....this is our first cruise on Princess......Thanks in advance....
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