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krisdamom

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  • Content Count

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About krisdamom

  • Rank
    Cool Cruiser

About Me

  • Location
    So. CA
  • Favorite Cruise Line(s)
    NCL

Recent Profile Visitors

78 profile views
  1. UPDATE: Thanks to all who took the time to respond! I had originally asked because when I called & was already on hold for 40 minutes; I left 2 messages with the PCC & never got a response; the online 'Chat' option indicated 'No Chat Agents available at this time'. Hence, my frustration. I went to the website yesterday after trying to get through to the PCC again & was able to cancel with a Chat agent. 🙂 She sent me a confirmation email within minutes. 🙂 Then I took the rest of the day distracting myself from my disappointment by focusing on The Bigger Picture of how lucky we are to even be in a position to have booked a cruise in the first place. We are Not all in the same boat. Some are struggling to just keep their heads above water. Thank you again.
  2. " When you refer to the "NCL agent" you booked with no longer being there, do you mean a PCC? If that person is gone, has no one else been assigned to you?" That would be Yes, & No. I think I will try the last email I have & see if I hear back by T48 hours. I always takes at least that long to get a response. If not, I will 'steel' myself for the call. Thank you so much for your thoughtful response. :-)
  3. Would folks please share the method you used to cancel? ( Our final payment date is in 1 week) We have decided to cancel our September 'dream' cruise & I cannot find how on the website even though I am very computer savvy. The NCL agent I booked with is no longer there & no 'Chat' agents are available. I'm trying to avoid being on hold on the phone for some lengthy time & even then, having to do this verbally. I'd like to have a paper trail & not get choked up on the phone with a stranger. Thanks so much.
  4. Would you please share the method you used to cancel? ( Our final payment date is in 1 week) We have decided to cancel our September cruise & I cannot find how on the website. The NCL agent I booked with is no longer there & no 'Chat' agents are available. I'm trying to avoid being on hold on the phone for some lengthy time & even then, having to do this verbally. I'd like to have a paper trail & not get choked up on the phone with a stranger. Thanks so much.
  5. Thank you to fstuff1 and EscapeFromConneticut for the helpful information & associated links you have posted re NCL & "cold layup". After investigating these links and the term "cold layup" itself, I found myself at the site for 'Cruise Industry News' with many helpful articles. As I scrolled down the list of articles, I saw this from a posting from yesterday, April 27, 2020, entitled 'When Norwegian Cruise Lines May return to Service' : "A look at the expected first sailing of each Norwegian Cruise Line ship as the cruise industry gets back into service (all information is subject to change due to the COVID-19 crisis)" https://www.cruiseindustrynews.com/cruise-news/22834-when-norwegian-cruise-line-ships-may-return-to-service.html?fbclid=IwAR2skXVUrgTc_I68a1hp_1P0nveUauuUjaG3rRHx6Ax3UWGWZUAKdzqRIeY
  6. CardFanDubG Thank you for this Wonderful post! It is one of the best reviews I have ever seen! It is well-written, to the point & includes the important information folks are always asking about. The additional picture & PDF file(s) put this review over the top. We are traveling in the end of September & your review is most helpful. ps: I have grandchildren living near Bowling Green KY & plan on visiting next spring.
  7. krisdamom

    Skagway info

    Shark&Minnow I see that we are nearly neighbors! We live in So. Mission Viejo, and...we are going to Alaska on the Jewel 1 month after you! I really look forward to hearing about your experience. 🙂
  8. krisdamom

    Skagway info

    I found this interesting link, 'A Cruise Crews Guide to Skagway' 🙂 http://www.ajauntwithjoy.com/guide-to-skagway-alaska/?fbclid=IwAR2Nz2YI4_XC1jTmkwY-wmeARzDT7WlJfq-QhsvvqIeVAFBBEETysUS-YnM
  9. I just read a Very Informative post by Turtles06 on this topic. It appears some different cabin categories are being added on Some ships after certain dates in 2020 /2021.
  10. I'm wondering if this 20% off discount / sale happens on any kind of a regular basis? I don't see any dates in 2021 for the European cruise we would like 😞
  11. Hello, We are looking at a Europe cruise for next fall & would like a Haven. I'm wondering where you saw the 20% off promo. ??
  12. There is a Facebook page for NCL Latitudes members & a woman posted yesterday about a noise issue at night in a similar cabin. Other group members confirmed your concern that the 'empty spaces' are indeed crew access.
  13. Thank you David! This is very helpful!
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