Response just received from Mariner's Society:
Thank you for your recent correspondence with Holland America Line regarding your recent Zuiderdam, October 10, 2023voyage. We are experiencing technical difficulties resulting in the sailing, onboard spending and suite bonus (if applicable) not populating to guest profiles. We are working diligently to resolve this issue as quickly as possible.
At this time we do not have an estimate of when the issue will be resolved and your history posted to your profile but as many cruises experiencing this issue have recently posted we do not expect that it will be much longer for yours.. Please know we value your loyalty and sincerely apologize for the delay. Once this is resolved, all pending information will be processed and visible in your account. No further action of follow up will be required for this to be processed.
Again, we sincerely apologize for the delay. If you have any questions please let us know. We hope to welcome you back onboard with us in the near future.