JBSteelerfan

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8 hours ago, sassyshar said:

Is there no Casino?

 

Could be the "corner" jail spot!  Or the free parking spot.

7 minutes ago, Biker19 said:

Anything past April 2022 will likely be part of "normal" late year releases.

 

Biker, who may need to start a 22-23 thread.

Thanks!  Hoping to at least see Sydney to HNL at this time.  Guess we might have to wait a bit longer.

Any guesses if spring TP 2022 cruises will be released with this new batch, or coming at a later date?

I think having El Loco will be a nice change over JR.  JR has gotten so expensive and just isn't worth it to us (IMHO).

10 minutes ago, firefly333 said:

My travel agent said they now have a list of allowed lift and shifts and my majesty lift and shift was not on the allowed list. The port change was minor, like belize for roatan, other 2 ports the same. 

 

Havent given up, just trying to do it from a different ship. If they say the list says majesty can only lift and shift to majesty and it's now on a written list, calling again most likely wouldnt help. 

 

Crossing my fingers. It also seems to take a long time lol. 

 

I'm willing to take the word of my travel agent it isnt allowed. 

http://creative.rccl.com/Sales/Royal/General_Info/Suspended_Sailings_FAQs_519

That is directly from Royal.  Number 33 is your reference point in your situation.  Hope it might help!

4 minutes ago, firefly333 said:

My travel agent said they now have a list of allowed lift and shifts and my majesty lift and shift was not on the allowed list. The port change was minor, like belize for roatan, other 2 ports the same. 

 

Havent given up, just trying to do it from a different ship. If they say the list says majesty can only lift and shift to majesty and it's now on a written list, calling again most likely wouldnt help. 

 

Crossing my fingers. It also seems to take a long time lol. 

 

I'm willing to take the word of my travel agent it isnt allowed. 

Good luck!  Hope they are able to work it out for you! 

I really think it depends on who you speak to on the phone.  Some agents know better and are more willing to work with you.  Firefly is right about same cabin category on the change.  However, when we did our L&S, it was a different class of ship (Explorer to Odyssey) and different ports.  Big thing also is HAS to be same number of nights and same region on the itinerary. 

We didn't hear the chairs so much during the day, but definitely in the morning there was plenty of chair sound.  Go for 9!

39 minutes ago, molly361 said:

By when people booked.  Those that booked first get priority  Or they can offer incentives to people to cancel/change

And I think that is the best way to accomplish this if needed.  Sort of like the airlines do (or did) when flights were overbooked.  Offer something for people to volunteer to cancel or change their sailing date, otherwise go back from latest bookings to get the number left needed.  Hopefully this will just be a for a short time period once things start back up.

3 hours ago, MaybeOneDay said:

Being inexperienced in this process, trying to learn your situation.  I cancelled a July 5 cruise back on March 30. Had to take the FCC at that point as it was a nonrefundable deposit.  Haven't received FCC yet and would love to get my $1k deposit back as I'll most likely never cruise again, let alone in next two years. Assuming you had a refundable deposit, or you had paid in full for a cruise that was cancelled? Thanks for any advice.

Yes, our cruise was PIF.  It was an April TA.  We did the refund request online on May 1, and refund was posted to cc on May 16.  Not sure about your situation since you canceled before royal canceled your cruise.  Good luck!

20 hours ago, Pianogrl44 said:

Curious if anyone has received refunds yet who were issued an FCC automatically but then requested the refund?  Our cruises on March 15 & 22 haven’t been refunded yet but we got the automatic FCC quite quickly.  On March 25th I requested the refund for both of them and haven’t received a thing yet.  I’m just wondering if the FCC confused the process and I should be calling or if I need to just be patient longer.

We did!  Requested refund from FCC on May 1, and refund posted to CC on May 16!  Great job Royal!!👍

We were issued FCC's and then changed to a refund request.  Took a total of 15 days from date of request to refund posting to CC.  Great job Royal!!👍

8 hours ago, ONECRUISER said:

Love it! But wont be open on Sundays

Offer Popeye's chicken sandwiches on Sunday!

I think you have to "lift and switch" before the cruise would be canceled.  Once canceled I think options are either a refund or FCC.

9 minutes ago, smush21 said:

I have not paid my final payment - it is due saturday - if I opt for Lift and shift when would final payment be due?

At the normal 90 days before your new sailing date.

12 minutes ago, lovemylab said:

 

Did you have to pay the price difference for switching categories?

 

I am on the Explorer as well in a 2T which doesn't exist on Odyssey.  Current pricing on the Explorer for my sailing has increased by quite a bit since I first booked.

Yes, but it was just a $30 difference for us, so not a big deal. 

2 minutes ago, CategoryQ said:

 

Thanks - that's what I tried explaining, but she was firm that her supervisor said no that it's only for cruises until September 2020. Will try someone different later when I have a couple hours to kill.

I had to call a second time as well.  I think the first agent just put me on hold for minutes without even speaking to resolutions, cause everything he was telling me as to why we couldn't change was incorrect.

7 minutes ago, CategoryQ said:

After 1.5 hours on the phone, I was denied Lift & Shift for a February 2021 cruise. I was told that CWC is valid through April 2022, but Lift & Shift is only for cruises between now and September 2020.

Does anyone have a link or anything official that says 2021 cruises are included? The agent checked with a supervisor and the supervisor said it's only until September 2020, but I know from this thread that others have had success.

You have to move your booking by Aug 1 2020,  but as long as your new booking meets all the criteria you have till April 2022 for the new bookings to said.  So, I would say any sailing departing before April 2021 can be moved within the 1 year window.

5 minutes ago, weejasser said:

Does the category name have to be identical?

We currently have two connecting ocean view balcony rooms on Harmony that are classed 6D however Harmony is in Europe next year so the closest is Symphony but the connecting rooms on it are classed CB (connecting balcony). Does that qualify? thx

From what I was just told, the category has to match.  We changed a 3B to a 4D on Explorer to be able to move to a 4D on Odyssey.

Finally having success in making the change.  Only change we had to make is we were booked in a "B" cat on Explorer which isn't offered on Odyssey, so we changed EXP booking to a "D" cat and can now change to a "D" cat on Odyssey. 

1 minute ago, Ourusualbeach said:

In their examples in the FAQ they allowed the move between Explorer and Harmony.  Refer them to their FAQ sheet

 

Different Ship:

• If my client is currently confirmed on Explorer of the Seas in Europe this August 2020. Is my client able to book on Harmony of the Seas in September 2021?

Absolutely! As long as your client is sailing next year on a departure that falls within a 4-week span of their original sail date, he/she is able to enjoy a cruise onboard the Harmony of the Seas in Europe within the same stateroom and on a sailing of the same length.

 

• My client is confirmed on the Open Jaw Alaska itinerary onboard Radiance of the Seas departing August 21, 2020 and is interested in moving to the Roundtrip Alaska itinerary onboard Ovation of the Seas departing August 20, 2021. Does this qualify for Lift & Shift? Assuming your client confirms the same stateroom category, yes, this scenario will qualify for Lift & Shift as the sailing length, itinerary type, and timing meet the required criteria

Ken, thank you so much for that!!  Wish I had it for the prior agent I was talking to.  I didn't feel like he knew what he was saying.

1 minute ago, bhoffman said:

We switched from the Explorer to the Odyssey yesterday with no issue. Same itinerary though just one year apart.

Thanks!  Gonna try to call again!

22 hours ago, Ourusualbeach said:

Has to be within a 4 week time period of your original cruise.  Same length and basic itinerary. 

Was just told itinerary had to be the same and also must be same class of ship to make that switch.  Have you heard that too?

1 minute ago, Ocean Boy said:

Requiring port stops to be the same would be ridiculous. I hope that is not the case. Let us know what happens.

Agent just came back again saying not same itinerary and ALSO now, can't change to a different class of ship.  We were on Explorer and tried to move to Odyssey.