Have currently been on 3 ships since the restart in June - all in suites. For clarity, we are always suite guests, but also pinnacle. Recently, RCL announced the temporary exclusion of suite lounge access as part of Pinnacle benefits. “Fine by me” I thought to myself.
The problem is now the Suite lounges are desolate. Ghost towns. Zero energy. And the poor bartenders and concierge just sit there. Tips are WAY down in a time when the crew need them the most.
It is time for RCL to rethink this policy. For the sake of the crew. Maybe do a phased restart. 2100 points and over at first. Then 1050, and lastly 700 & over. Or better yet, give the ship the discretion to do what’s best based on their loyalty numbers.