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KAKcruiser

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About KAKcruiser

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  1. I'm waiting for a refund on the Rotterdam cruise of March 27. I submitted a refund request on March 19. No word yet.
  2. I would love to go to Bermuda from Fort Lauderdale maybe with stops in Virginia and South Carolina.
  3. I wonder if they sent this letter to try to appease all the people who have been complaining about the lack of communication or if they have decided to delay refunds even longer. Has anything changed?
  4. Sunsigngirl - What was the date of your cancelled sailing? I am curious to know in what order they are doing the refunds.
  5. So, are you saying that someone finally received a cash refund? This is the first one I've heard about.
  6. I'm happy to have lots of refund threads. What could be more important to most people than getting information about their refunds? I also agree that it lets HAL know how impatient people are getting.
  7. Yesterday someone in the HAL accounting department told me that it was 60 days from when HAL cancelled the cruise.
  8. I think that it is a good idea to write about how upsetting it is not to receive our refunds. Maybe HAL will pay attention if enough people complain. I wouldn't mind waiting as much if we were given some kind of timeline as to when to expect payment. I submitted the paperwork seven weeks ago and have heard nothing from HAL.
  9. I wouldn't be so sure that your refund will be that soon. I cancelled mid-March and they are telling me maybe the refund will appear in mid-May. I don't think anybody from the March cancellations has received their refunds yet so I wouldn't be too optimistic about April yet. Good luck.
  10. The Zaandam was due to go to drydock a few weeks ago but did not. Not sure what is scheduled when it finally does.
  11. That was my understanding also. But, we were on the Volendam in November 2019 and they had the big flat interactive TVs on the wall in the Neptune Suites. They had just installed them.
  12. I think that maybe this is a mistake. Both options 1 and 2 seem to be the same thing.
  13. Zaandam was scheduled for drydock in a few days. Wonder if it will take place.
  14. Have all the passsengers recovered and been transferred from the Rotterdam and Zaandam or are they leaving with the ships?
  15. Are all the healthy passengers off the ships now? Did the last flights to Paris/Germany and London leave?
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