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klfrodo

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Posts posted by klfrodo

  1. I have managed many ships for several different cruise lines. Occasionally in the past we experimented with confiscating alcohol one crusie and then allowing it onboard the next cruise.

     

    We were quite surprised to learn that onboard revenues were rarely affected by these actions. We made as much bar revenue while confiscating alcohol as we did when we allowed passengers to bring it onboard.

     

    But there were other issues that were affected by our actions.

    When we confiscated alcohol, we had far fewer complaints from passengers that their neighbors were partying in their cabins and keeping everyone awake.

    We also had far fewer accidents where drunk passengers were falling down and breaking bones.

    We had fewer fights where drunks were punching each other over really silly things.

    We had fewer cabins trashed by drunk partiers.

    We had fewer drunk people falling overboard.

     

    And most importantly, we had far fewer lawsuits from people who brought their own alcohol onboard, got drunk in their cabins, got into some sort of trouble, and then sued the cruise line for millions for getting them drunk.

     

    Most of these were frivolous lawsuits that were thrown out of court. But the cruise lines still had to pay big legal fees to defend themselves until the charges were thrown out. At one point, the cruise line I worked for had over $500 Million in frivolous lawsuits to defend.

     

    The US Courts ruled that they would be more willing to dismiss the bulk of these charges if the cruise lines could demonstrate that we had a relatively tight control of alcohol consumption on our vessels.

     

    By limiting and controlling what is brought onboard, establishing Responsible Service of Alcohol Training for all servers, making regulations for refusing to serve drunks, and keeping prices comparable to those on shore, the cruise lines convinced the courts that we are making a serious effort to control drunkenness on our ships. The courts in turn have been very cooperative in refusing to entertain frivolous lawsuits from those who still manage to get themselves drunk on ships.

     

    Unfortunately when you deal with the masses on a mass market ship, the bad behaviour of a few has unfortunate consequences for all of us.

     

    The directive to confiscate alcohol did not come from our Revenue Department, but from our Legal Department.

     

    Thanks. Good info and explaination.

  2. I'm not sure if this is the right place to post this question or not, so please forgive me if it should go elsewhere. I have a insurance question that I am hoping for some advice on.

     

    We are booked on a Carnival cruise leaving in November.

     

    My husband was just told that his company may go on strike. He is management and has been told that all vacations would be cancelled - no exceptions. The problem is, we don't know the timing for the strike. It could be any date from next week to next year.

     

    Carnival's insurance will not cover us for this. Had we added in the insurance before our final payment (we didn't know this as our booking agent told us we had up to 2 weeks prior to sailing to add in the insurance), we would have been able to cancel for any reason and would have got 75% back towards a future cruise.

     

    Does anyone know of a insurance company that would cover this type of cancellation? I'm praying that we can travel as planned but am trying to be prepared in case we can't.

     

    Thanks for any and all help!

     

    Now,,, what you CAN do if you don't want to lose all of your money is, for a fee, change 1 of the passengers to a friend or family member and you still go.

    Not the best, but since you didn't buy insurance in a timely manner, this way, you don't lose everything.

  3. I'm not sure if this is the right place to post this question or not, so please forgive me if it should go elsewhere. I have a insurance question that I am hoping for some advice on.

     

    We are booked on a Carnival cruise leaving in November.

     

    My husband was just told that his company may go on strike. He is management and has been told that all vacations would be cancelled - no exceptions. The problem is, we don't know the timing for the strike. It could be any date from next week to next year.

     

    Carnival's insurance will not cover us for this. Had we added in the insurance before our final payment (we didn't know this as our booking agent told us we had up to 2 weeks prior to sailing to add in the insurance), we would have been able to cancel for any reason and would have got 75% back towards a future cruise.

     

    Does anyone know of a insurance company that would cover this type of cancellation? I'm praying that we can travel as planned but am trying to be prepared in case we can't.

     

    Thanks for any and all help!

     

    Not now that the potential strike is imminant. Insurance is to cover unforeseen events. This event is no longer unforeseen. Insurance companies don't stay in business very long if they cover events that are likely to happen.

    Sorry

  4. If you miss the ship, especially considering the flights you selected is

    A) Fly to the next port that the ship stops at and get on there.

    B) Follow plan B and have a good time.

     

    Under the situation you are in, I'm not sure any insurance is going to cover you. The ship sailed on time, you just were not on it.

    Now, if your common carrier (the airline) is the reason you missed the cruise, you might be covered by trip delay. Each insurance company has a different definition of trip delay. That definition varies by number of hours of delay. That difference can be anywhere from 4 hours to 24 hours.

    Usually a "Cancel for any reason" requires you to cancel 24 hours prior.

  5. Blue Lagoon in Nassua?

     

    If so, I think the title of "Private Island Getaway" is misleading.

     

    Blue Lagoon in Nassua IS very beautiful and I would go there again in a heartbeat. It was my very first excursion when I started cruising and it lived up to my expectation as to what a Caribbean island was supposed to be all about. White sand, turquise water gently slapping the beach, palm trees with hammocks, steel band music in the back ground, with a frosty adult beverage in my hand.

     

    Having said all that, it's far from being isolated private island. This same island also has the dolphin excursion, the stingray excursion, bannana boats, parasailing, etc,etc. It's a busy place.

  6. My TA says that Carnival has not issued the refund yet. They had told her it would be "within the week" and that was last week. Today she was told within the next two weeks. This sounds strange to me. It is not my credit card company.

     

    Once again,,,,99.9% of the time, the company that issues the credit does so immediatly. In this case Carnival. The hold up is almost ALWAYS the financial institution that issued your credit card. As stated earlier they may have as much as 3 billing cycles for your credit to appear on your account



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