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aussie travel bird

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Everything posted by aussie travel bird

  1. We are currently onboard the Journey. Reliable shipside officers have told us that AzAmazing Evenings are being phased out in lieu of onboard AzAmazing celebrations onboard or destination celebrations.whilst all cruises might not have a suitable venture for AzAmazing evenings we are extremely disappointed in the direction this is now taking. Not aligned with Destination immersion at all. It will be in our feedback and I encourage others to do the same..
  2. And I imagine the Red Sea and the suez will be a no go. Major impacts there for all types of shipping.
  3. Been on since Barcelona and at the b2b2 meeting we were informed there is 126 back to backer from the crossing to the Amazon. There’s is also a record breaking number of top tier Azamara Circle Members onboard for this and the next cruise.
  4. Just when we have retired we're not interested in sailing with stressed out working people hogging public areas with the Team Meetings online etc. I answered it, hope it goes now where. Not a mention of web issues anywhere.
  5. For veteran Azamara Cruises excellent news to see Russ back at Crystal. We wish him luck. MIAMI – April 24, 2023. ‘Exceptional at Sea’ includes first-class Cruise Directors, and today Crystal announced the return of shipboard leaders as the brand continues to prepare for its inaugural season under new ownership. Cruise veterans Rick Spath will bring out Crystal Serenity when the ship returns to service on July 31, and Russ Grieve will lead the team aboard Crystal Symphony starting with its inaugural voyage on Sept. 1. Raphael Derkson will also be returning, first to serve as the start-up Musical Director for Crystal Serenity and then take over as Cruise Director following Spath. Russ Grieve is excited to return and lead Crystal Symphony out on her inaugural voyage. An industry veteran, Grieve served as Cruise Director on the Azamara Quest for several years before joining the Crystal family in 2018. Prior to becoming a Cruise Director, he spent several years acting and singing, including a seven-and-a-half-year stint in the Broadway musical ‘MAMMA MIA!’. A California native, he enjoys working out and spending time with friends and family when not onboard. .
  6. I don't believe Azamara look at these Cruise Critic Boards. I think they have enough to do.
  7. Do you mean hang them in the laundry or your bathroom? I certainly wouldn't be hanging my delicates in the guest laundry for all to see. LOL
  8. Onboard the pursuit now and would have no idea that the ‘my account’ or migration issues exist. Nothing was correct before we boarded in Athens on Saturday but the back end Azamara information had it all correct. Have sone patience and if your Cruise isn’t immediately wait a little while to sort. Mainly don’t panic.
  9. You used to be able to 'Add a reservation' to your upcoming cruises with the provided reservation number, seems you cannot do this anymore. It was definately a feature that was very handy.
  10. Enjoy your new cruise lines, whoever they may be. More room for us😀 I have the same issue but know wholeheartly that the discrepencies will be corrected and I have maintained my own records, but you're free to cancel and go elsewhere.
  11. vYou've been very luckly Jane, though ours is hopelessly wrong as well. Future bookings, incoices balances, obc, loyalty points are all incorrect. I submitted my 'query form' about 4 days ago but nothing has been updated yet. I'm not concern as I will address at the right time onboard in the next week or so. I'm a 'records manager' so I am going armed with a whole host of information in paper form to substainate. I do feel for those working onboard as I fear they will be the brunt of the complaints from the guests. We know they're not to blame. Hope you're well. Jenny and Neil
  12. Different offers, different international markets really get be upset.......
  13. Meg CV, all will be okay onboard I'm sure. When you board go directly to the speciality reservations desk, explain that you were allocated the last checkin time and adhered to it, and that you're new to Azamara and would like to experience what you believe advertised. If you're told (unlikely) that there is no reservations available, especially for the times and dates you want, ask there and then to go on a wait list for cancellations. Then walk away and go to guest relations and ask to speak with the Speciality Restuarant Manager and tell him what has happened. In all my many many Azmara cruises I have not heard of anyone that has not been able to secure a booking, especially with a little flexibility in times. Hope this helps. PS, we're on the same cruise.
  14. They cannot solely blame RCI/Celebrity as they (Azamara - Sea Trade) have a responsibility to ensure the validity of the data coming accross. I have been personally involved in many data migration activities and one does not 'go live' until the intregity of the data coming accross is checked, rechecked and appears correct. Our 'My Account' information is so incorrect it's not even funny anymore.... and we sail next week!
  15. We also met Marcelo on our Athens to Dubai cruise and we’re looking forward to seeing him again on 24th. We believe he’ll be a good fit for Azamara. Ngawhira is long overdue for some leave. I believe she said she’s been onboard for more than 9 months straight.
  16. Azamara Pursuit 7 January Captain Mikael Palmroos Staff Captain Kostas Monas Hotel Director Ngawhira Fleet Cruise Director Emily Love Assistant CD Lee Hetherington Guest Relations Manager Adrian Silverman F & B Manager Adell Terrassi Executive Chef Michael Jay Villa Ngawhira goes on leave on 24 January and is replaced by Marcelo Alfonso.
  17. We'll be joing you on these too. Easy to access from Australia.
  18. We're on the 7 January and 24 January Pursuit cruises to Antartica and the Chilean Fjords. Feeling very fortunate to have returned to travel post covid and will have been on all 4 ships in the fleet in 7 months. We have lots more booked as we've just started our retirement and these years are said to be the best of our lives.....fingers crossed.
  19. Yes, I've struggled to understand the issue and the importance it holds for people and I too was afraid to say anything. It's worse on FB.
  20. Doesn't mention the onboard updated WiFi experience, it will be interesting. Hope you're well! Jenny
  21. It will be great to experience the new IT System on the Pursuit in January and February. I'm spending my last working week before retirement from IT and my experience says 'Believe it when I see it'. I'm not overly confident but I sure hope I'm wrong.
  22. It now appears underway and on route to Santorini.
  23. Jo, it's by email invitation. I believe not all category of fares/bookings (ie. interline rates, etc) qualify for an upgrade or your cruise could be full. When your receive that invitation to bid will also depend on your sail date. We've had a number of invitation emails for upcoming voyages to bid recently and they are for cruises 29 October and 18 November sailings, nothing yet for our January 7 and 24 cruises. To us it doesn't always represent good value as we always book a stateroom that we are happy with in the first place. We are indeed fortunate to be able to do that. Hope this helps you. As far as I'm aware there is not facility to lodge an upgrade bid on the Azamara website.
  24. As you are new to Azamara it's probably worthwhile noting that whilst there's high demand for washers and dryers at certain times it is unspoken good etiquette that you're back in the laundry to remove your clothes from the washers or dryers as the timer finishes. Your fellow cruisers will appreciate that sentiment. Unfortunately, I've witnessed some unpleasant behaviours by guests in the early days but certainly none in the recent years. Some of the ships have timers on their washers and dryers and you can get a pretty accurate prediction of finish times. It's certainly a good feature to have access to, especially if you're travelling before and after the cruise.
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