I just returned from a 7 day Rhine cruise on Viking- I'm 49 so obviously on the much lower end of the age scale - To put it mildly I was very underwhelmed with Viking - Not bashing here at all, but speaking to the other passengers around my age (all 6 of them) the observations were generally the same. While I had a terrific time I felt there were many things that could have been done much better, especially for the price they charge. I've been on 30+ cruises including higher end lines like Azamara and Windstar along with the typical Celebrity, RCCL, NCL etc.
Phenomenal crew - They really go out of their way for you
Great destinations and excursions - I have never had such great tour guides in my life
Incredibly relaxing - Basically read a book , play a game - There isn't much else to do
Food quality is good - Not great but good
Heated floor in the bathroom - Nice touch
What I see as negatives:
Luxury - Viking is in no way luxurious - I'd say its more like being "comfortable at home" - You are not pampered - The cabins look straight our of IKEA
See above - The beds are hard as a rock - No plush Duvets, no flowers in room - Nothing really special
Food - Aside from the set schedule for Breakfast, Lunch and Dinner if you want a snack you can have a cookie - Thats it - After 8:30 there is nothing at all - Want some cheese with your late night drink- Forget it - Want to eat after dinner has formally ended by 8:30 or so - Forget it - We wound up buying snacks in port and bringing them on board
Coffee - They call that coffee???
Staff - Not enough of them - They work really hard but plates/cups were always around - Things were dirty
The outdoor tables/chairs - On an Ocean cruise ship tables are dried off after rain - On this ship everything stayed soaked until you dried it with whatever napkins you could find
Bikes - There aren't any - Viking claims they have no space for them - Thats a lie - We saw many other ships with a handful of bikes that were kept on the top deck
I'm very mixed - I had a great time but see so many things lacking for this price - Maybe I'm not a river cruiser? Or did I choose the wrong line?