KevintheIrishDJ

It was an automatic reply.

Got instant reply: " Dear Guest, Thank you for taking the time to submit a web form. We understand that you have questions and we are working diligently to resolve all impacts from our technology transition. We have received your inquiry and will respond in 3 to 5 business days. Please note that we are prioritizing sailings departing in the next thirty days. While you may be seeing incorrect or missing information about your future sailing, please be assured that your booking is secure at the original rate. This includes your shore excursions, on board credits, and any other components of your reservation. Additionally, while you may be seeing incorrect or missing information in your loyalty account, please be assured that your status, rewards, and past and future sailing activity remain accurate in our systems. We thank you for your continued patience. We look forward to seeing you on board. Sincerely, The Azamara Team

Tried something new.

So did mine. Still waiting for an answer.

I got the email on April 23 and have never gotten a reply even though I followed up 3 times.

We did 2 cruises last year. I am waiting for a 5k refund since Jan. for a Dec. 23 cruise. I am sorry I ever sailed with them.

Was able to sign in with changed password. No OBC or refund.

I was fired from doing my radio program on WRHU (Hofstra U.) about 5 years ago, even though I was a volunteer. The person who fired me is no longer there. I hope to re-launch in June & my first song will be Mr. Sandman, even though it is an Irish music program (That's How I Spell Ireland).

I said "in my experience"

Do you know the story of Al "Jazzbeau" Collins?

It is my experience that they will get involved only if there was fraud. But try it,you never know.

Don't think that will work.

We found the shops very expensive ($89 for a man's knit shirt) and poor quality. We buy bottles of Taittinger's.

On one Azamara Facebook page they said they will delete all negative comments about the website.

Yes & yes. Trying to get them to move a portion to another cruise and refund the difference.

$75 pp

Cancelled in Jan. for a Dec. cruise. Still waiting

My comparison is per day cost, not total cost

Yes. We booked in Dec. 2022.

Forcing us to go to another line also vomes to mind.

We are booked for thr 11/30/23 Onward 12 day cruise. Just saw the sale (50% off 2 passanger) for the 11/25/24 14 day cruise, It is 47% higher per day. I wonder why?

After waiting for 2 weeks, this isn't something I made up: "Good afternoon, Kevin. Due to the migration into our new systems, we are just now seeing your message; please accept our apologies for any frustration or inconvenience this may have caused. While we hope you were able to reach out to one of our agents via phone to get your initial inquiry resolved, we still wished to verify if all has been taken care of or if there's anything we can still assist with. Kind regards, Azamara Customer Service"

After waiting for 2 weeks, this isn't something I made up: "Good afternoon, Kevin. Due to the migration into our new systems, we are just now seeing your message; please accept our apologies for any frustration or inconvenience this may have caused. While we hope you were able to reach out to one of our agents via phone to get your initial inquiry resolved, we still wished to verify if all has been taken care of or if there's anything we can still assist with. Kind regards, Azamara Customer Service"

We booked the Nov. 30 cruise also.

Correct. What is wrong with this?