SilvertoGold
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NEWS FLASH: HAL to favor Triples and Quads
SilvertoGold replied to crystalspin's topic in Holland America Line
Picking a cabin will be even more complicated and will need to be done even farther out. We will continue to bok Guarentees:) HAL is certainly looking at the bottom line in an industrious manner and that should please the shareholders. -
Off when you wish, return before 5:30 pm. After departure the ship will cruise Cockburn and Beagle Channels - wonderful scenery!
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Just ask your room steward if you don't feel right with what is on the bed. I go through 4 or 5 on some cruises the first two days, until I find one that is soft enough!
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We love this area of the Lido. Excellent Indian dishes (don't forget the naan, pappadum or whatever breads they have on offer). Thai, Chinese, Japanese, quite a variety. Dishes change daily. Also, fruit salad, sushi. Most are a bit salty and soame are spicy but ahrd to go wrong there.
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No more embarkation day lunch in the MDR fleetwide!
SilvertoGold replied to Real NHDOC's topic in Holland America Line
Since the ships began sailing since Coivd we've been to 10 Mariner Lunches, Konignsdam and Noordam. Some cruises had 2, some 3. Pretty much a full house for all. -
Menus for dining room on Rotterdam
SilvertoGold replied to Joyfulcruiset's topic in Holland America Line
The Lido often has shrimp cocktails at dinnertime, if your DH needs a quick bite before the Main Dinning Room dinner. Consider it the same as a pre-dinner drink :) -
Sail Standby for $49 a day- new program
SilvertoGold replied to BermudaBound2014's topic in Holland America Line
As Canadians we are a bit surprised to see at least for Alaska the pricing on our account in CND is much the same as the USD standby pricing plus the exchange rate. Can't imagine going standby and not saving a bundle, let alone coming out more or less even! -
Not able to connect yesterday and today and I have a cruise coming up next week.
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No more embarkation day lunch in the MDR fleetwide!
SilvertoGold replied to Real NHDOC's topic in Holland America Line
How easy is it to get Room Service on Embarkation Day? We are not fond of the Zoo that the Lido is anytime after noon. If Room Service is available around noon to 1 pm we will give it a try. The ship needs all hands on deck for embarkation so we are a bit suprised if they do Room Serrvice at all until later in the afternoon. Any experience would be appreciated. -
Thank you, Leigh. It doesn't look very far, across a bridge. The photos I have seen of the area look like a lovely small town. It is the only "new" port on the HAL cruise we are repeating again this year, so I have it easy in the research department :) Your info last year was excellent and really appreciated.
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Anyone know where the tender docks? I have map but it is not cruise-oriented!
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Always cheaper than using the airline (much) or consolidators (considerable), in our experience. Last flight the airline would not allow choice of seats but FlightEase did and was $350 pp cheaper. Win, win.
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Sommelier Suite package question.
SilvertoGold replied to Midwest Sunseeker's topic in Holland America Line
Excellent! We have had a sticker on the back of our room card and each bottle was crossed off as ordered. That does not solve the problem of having a wine from another package, but it is a record of what you have used and we have not had problems that way. We never use the package outside the MDR, so that helps, too. One cellarmaster, Bernie, was really superb, always ready and willing to fix things and he trained waiters on how to imput the computer for the packages. -
Sommelier Suite package question.
SilvertoGold replied to Midwest Sunseeker's topic in Holland America Line
On three Noordam cruises last yearwe bought package #2s and I liked one of the wines from Package #1. When we ordered my #1 wine we were charged the per bottle pricing. The Cellarmaster always fixed this mistake. It turned out that our main waiter in the MDR didn't know how to imput this (very odd occurrance, apparently) into the computer. The Cellermaster trained him in the procedure after the third time this happend. No more problems after that. YMMV, but it would be nice to get waiters who know how to do this. -
About the fancy bag: we received something very similar in quality last year and it weighs a ton. I can't imagine lugging it around with anything in it. It did a nice job of keeping all my HAL paperwork tidy and in one placeon the ship and now at home it serves the staging ground for the next cruise :)
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March 2024 Update HAL Dry Docks, Charters & Groups Onboard
SilvertoGold replied to VMax1700's topic in Holland America Line
Thank you for these updates, much appreciated. There is so much comprehensive info and it gives an overall look at the fleet. A fun read for me. -
Artificial Intelligence HAL phone number 877-932-4259
SilvertoGold replied to mcrcruiser's topic in Holland America Line
Next I might try phoning the number instead of filing out the form. Or maybe just wait until Monday and use my real, live TA. I just hope her HAL rep is still an actual person. Thanks everyone for the info! -
Artificial Intelligence HAL phone number 877-932-4259
SilvertoGold replied to mcrcruiser's topic in Holland America Line
Has anyone used the CHAT feature? This morning I spent 20 minutes trying to interfacing with what I am thinking must have been AI. What a waste of time. The HAL website is so miserable to use I though I would us Chat to ask about why, when I look at a specific cruise, one page says insides and balconies are available (with pricing) and then when I click "continue" it shows everything is "unavailable". I wrote in Mariner numbers and CND pricing: got a quote in USD. Wrote I wanted CND and asked them to use my Mariner number as the quote was not even close to what I saw yesterday (higher by $1000s). What a turn off! Has anyone figured out how to use Chat with good results? -
Sounds as if a lot of perks and extras are the difference, maybe a few different ports and or overnights. When I look at the pricing for some of these Legendary cruises the pricing seems to indicate you pay less (sometimes much less) for a regular cruise with very similar itineraries.
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Sail Standby for $49 a day- new program
SilvertoGold replied to BermudaBound2014's topic in Holland America Line
Excellent! Thanks for your help. The daffodils are upand blooming here! -
Sail Standby for $49 a day- new program
SilvertoGold replied to BermudaBound2014's topic in Holland America Line
We we wondering if this is the way to go if you do not have any pre-existing conditions. Questions: 1. can you buy this annual policy to include (changing) pre-existing conditions? And, 2. how reasonable is the pricing when you add on extra days beyond the 18? How was the snow out there a while ago? Vancouver had two days of really bad roads! -
Sail Standby for $49 a day- new program
SilvertoGold replied to BermudaBound2014's topic in Holland America Line
How are people handling travel medical insurance for these really "last minute" cruises? I can imagine doing it all the necessary planning with maybe 3 days notice, but not for 24 hours! -
2024 Grand World Voyage with The Inside Cabin
SilvertoGold replied to The-Inside-Cabin's topic in Holland America Line
Great post and thanks for the local newpaper link. Interesting to read the coments by locals, how some are interested in more cruise ships. Glad the Zuiderdam sailed to this port, it all worked out well and the part about Captain Frank getting the ship into port under less than great conditions was fantastic info. -
How is check in with everyone now having a noon time?
SilvertoGold replied to Laminator's topic in Holland America Line
That check-in is definitely good. We have had an easy time of it when they do it that way. If there aren't any other ships in, so much the better, too!