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Carnevale

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About Carnevale

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  1. We have sailed on X so are members of the Cptn Club but we don’t get newsletters. Is there something we need to do or a place where we have to sign up for this? We get an occasional email re PUP but from this thread it seems we get far fewer than other and I don’t know why - very frustrating. Maybe if we can get the newsletter we will have access to more of them.
  2. What a wonderful blog! Thanks so much for all of the terrific info and photos! While everything you have shared has been very interesting, I particularly appreciated the info you posted about daily activities as I wondered how COVID might impact what is offered. We love ballroom dancing but sadly it’s becoming less common on cruises. I don’t know if MS typically has dancing but if they do, is it something that is being done during COVID?
  3. Thank you for the great report on your experiences and the terrific photos! I am wondering how full the ship is. What is the max % capacity allowed during COVID? Have they allowed passengers to book interior or ocean view rooms or only rooms with access to a balcony? Hope all of the retesting confirms that everyone is okay.
  4. We will not cruise until it is safe enough that masks and rapid testing are not needed. It’s not an issue of not wanting to wear a mask or be tested, but rather that if masks and testing are needed it suggests the virus would be prevalent enough to be a concern. As much as we love cruising, our health is more important. There are other ways of travelling that have far less interaction with others and that may be all we will do for some time.
  5. My apologies for having such a basic question but I am relatively new to X. Where do you go to see the points you have earned through these power up offers? I have found my total point count, but not a list of where or how the points were earned. Thx!
  6. Key difference for us is the entertainment. We used to sail a lot on HAL but not any more. They have dumbed down the entertainment with the exception of Lincoln Centre which is wonderful (classical music). Other than that, HAL falls very short on entertainment. It used to be that the Ocean Bar on HAL ships had great little ensembles playing music that was nice to sit and listen to or, for people like us who love ballroom dancing, to get some dancing in. We spent many wonderful evenings listening to those groups. They now seem very focused on their BB King knock off band which we found had poor quality performances (on several sailings) with music played so loud we couldn’t stay even with ear plugs. They also have excessively loud settings in the theatre. For us, Princess wins hands down for entertainment. We do wish that Princess would do an unlimited laundry service for a fixed rate per day as HAL does and HAL has better room service for breakfast.
  7. I have to wait until Monday to call the Visa dispute centre to find out what's happening (just noticed the problem on Friday evening). I did a cc dispute in early May for three payments: deposit, FP, and excursions. Visa processed all three as credits to our account (actual credits, not pending amounts). After that, Princess came through with a refund for the deposit and FP but not the excursions. I called Visa at that point and they reversed the two payments that Princess had refunded and left the payment for the excursions. So, at that point, we were still made whole. Now, there is a charge to my Visa for the amount of the excursions but no refund for them from Princess. So I am back to having paid for excursions on a cruise that didn't happen and am not happy. My guess is that Princess disputed the refund that Visa had made although since they haven't refunded us, I am at a loss as to why they would do that. I hope to get to the bottom of this soon! And I am just so fed up with Princess - I was before but I am now really at the point of having had my loyalty to this company eroded.
  8. Yes! They just clawed back the amount for our excursions!
  9. Me too! We had all of our first cancelled cruise from April settled and now they have reversed the amount for our excursions. We are SO disappointed. And, we continue to wait for the deposit refund for our September cruise. Princess has lost our loyalty and it will take a very special cruise routing to get us back.
  10. If only they would provide better dance music you may find fellow passengers who tango. We do a lot of Argentine tango but find that most ships don’t provide a lot of good music and dance space. We usually are frustrated but, when we can, we do dance. So look at the passenger dancers as well as what is on stage. You might find a few good dancers to watch!
  11. Like you, I am in Canada and while credit cards here will vary, our experiences may be a little similar. I disputed with Visa in early May and after three weeks they credited my account for the three outstanding amounts (deposit, FP, excursions). Approximately two weeks later Princess refunded the deposit and FP. I called Visa and they reversed what they had credited. They said they would have spotted it eventually and reversed their credit but they appreciated my call so it could be sorted out easily. To date, Princess still has not refunded the excursions so the amount from my Visa dispute stays. Other than some long waits on the phone, Visa was very good to work with and made the dispute very easy.
  12. I am doubtful that cc disputes prompt any action on a refund. I say this as in early May I disputed 3 cc payments (deposit, FP, and excursions) following the March 12 cancelation of our April cruise (option 2 with FCC applied much earlier). By late May the last of the 3 amounts was refunded as a result of the dispute then this week Princess refunded our deposit and FP. So, right now we have a double credit for most of what we were owed ( I am now waiting a little to see if Visa sorts this out before I do another long wait on hold trying to reach their dispute centre by phone). If the cc dispute had prompted anything within Princess I don’t think this would have happened as if they had paid any attention to dispute I don’t think they would have issued a refund. Just a guess and I hope your situation is all resolved soon.
  13. sorry....should have added that the FCC came sometime ago. Now we have to wait for the refund of our deposit for a September cruise (cancelled by Princess before FP). Doing the travel “unplaning” to take all of our trip arrangements apart is no fun!
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