Another Celebrity email earlier today:
We look forward to welcoming you aboard for your upcoming Celebrity Cruises vacation. Before you embark on this exciting journey, we would like to provide some important information regarding your travel plans.
As we monitor global developments related to the coronavirus, our priority remains the health and safety of our guests and crew, as well as providing you an amazing vacation experience. To comply with guidance from CDC, WHO, public health authorities around the world, and the Cruise Lines International Association (CLIA), we are enhancing our rigorous global boarding and screening measures to protect our guests and crew.
These temporary safety precautions will remain in place for a projected period of 30 days and will be reviewed daily. Until further notice, any person, regardless of nationality, who has traveled to, from or through mainland China, Hong Kong, Macau, Italy, Iran, or South Korea 15 days prior to embarkation, will be unable to board our ships. This includes traveling on connecting flights through these areas or coming in to contact with people who have traveled to, from or through mainland China, Hong Kong, Macau, Italy, Iran, or South Korea. The CDC characterizes contact with an individual as coming within six feet (2M) of a person.
As a result, it is imperative that you review your air travel itinerary closely to ensure you do not transit through any gateway in mainland China, Hong Kong, Macau, Iran, South Korea, or Italy. Guests who have air travel booked through Flights by Celebrity will be re-accommodated on alternate routes and receive new flight information automatically. Guests with independent air travel arrangements need to contact their air carriers directly to make all required adjustments and changes to their air travel.
Boarding will also be denied for any person who within 15 days prior to embarkation, has had contact with, or helped care for, anyone suspected or diagnosed as having COVID-19, or who are currently subject to health monitoring for possible exposure to COVID-19.
We have also increased secondary health screening requirements. The following guests will need to undergo extra screenings at the cruise terminal:
Any person who reports feeling unwell or displays flu-like symptoms.
Any person who has traveled to, from, or through Japan or Thailand in the 15 days prior to embarkation.
Any person who is uncertain about contact with individuals who have traveled in the 15 days prior to embarkation to, from, or through mainland China, Hong Kong, Macau, Iran, Italy, South Korea, Japan, or Thailand.
In some cases, guests presenting certain symptoms in the specialized health screenings may be denied boarding.
All guests who are denied boarding due to these restrictions will receive full refunds. Additional restrictions may be imposed based on local circumstances. For example, certain countries may deny visas or prohibit entry based on travel history or nationality.
We have rigorous medical protocols in place to help passengers and crew members who feel unwell while sailing. Our protocols include:
Professional medical treatment
Isolation of unwell individuals from the general ship population
Intensified ship cleaning, air filtration, and sanitization procedures
We are assessing developments constantly and will update these measures as needed. Finally, you can contribute to a healthy onboard environment by taking a few simple steps that will help prevent colds, flus and stomach viruses – both onboard and on land.
Make sure to wash your hands thoroughly with soap and warm water for at least 20 seconds after using the restroom and before any meal or snack.
Cover your nose and mouth with a tissue (or with your upper sleeve) if you happen to sneeze. Avoid sneezing or coughing into your hands or without covering your nose and mouth.
Use hand sanitizer as often as possible. Rub the gel thoroughly, and in-between your fingers, until your hands are dry.
If you don’t feel well while onboard, it’s imperative that you visit our onboard medical facility immediately for a complimentary checkup. Our onboard doctors and nurses are always available and ready to assist.
If you or someone in your stateroom has traveled to, from, or through, mainland China, Hong Kong, Macau, Iran, South Korea, or Italy, please contact your Travel Advisor immediately or contact us at 1-844-418-6824 in North America or (316) 554-5961 worldwide. You can also visit www.celebritycruises.com/contact-us for a complete list of global contact information.
We have elected to take these precautionary steps due to the recent increase in coronavirus cases around the world, to help avoid the spread of the virus and to ensure the continued safety of our guests and crew. While vacations are our passion, our primary responsibility is to maintain a safe and healthy environment onboard our ships, as well as in the ports we visit. We look forward to welcoming you aboard for a truly incredible vacation.