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nwcruiselover

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  • Content Count

    4,394
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About nwcruiselover

  • Rank
    3,000+ Club

About Me

  • Location
    Seattle Area
  • Interests
    Cruising
  • Favorite Cruise Line(s)
    Carnival, NCL, Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Transatlantic

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  1. Thanks for the good luck. I’ll post here and let you know what happens. I did try to push back and it was escalated to a supervisor, but they said there was nothing they could do because the revenue department had gone home for the day.
  2. I called and was not able to L&S the Solstice Vancouver-Tokyo TP from September 2021 to September 2022. The representative and her supervisor said the TP was not included in the list for the L&S. I’ll try again tomorrow and hope to be successful.
  3. Thank you so much for the very enjoyable video! In this time of cruise deprivation for most of us, it’s so uplifting to see this video of your wonderful cruise on the beautiful Costa Smeralda. What a treat—thanks so much for sharing! Nancy
  4. I’m looking forward to your video of the Smeralda cruise!
  5. We were booked on Alitalia from London to Palermo as part of a European trip scheduled in April 2020. Alitalia cancelled the flights several weeks prior to the dates we were flying. At that time they were offering a full refund, which we requested. A few weeks later they sent an email offering us a 50 Euro bonus if we would accept a voucher instead of cash refund, and gave us till August 31 to reply if we wanted that offer. They said don’t reply before August 31 to turn down their “generous offer,” because they won’t begin the refund process till at least September 1. About two weeks ago
  6. I really appreciate you posting the wonderful video of your cruise. What a luxury to have only 500 cruisers on the ship. It looks like Costa is doing a good job of keeping people safe. I’m looking forward to the time when all of us can resume cruising. Meanwhile, it was so good to watch your video. Thanks again!
  7. I also appreciate the time you took to put this review out for us to share in your experience. I’m glad you had such a good time and arrived home safely.
  8. I should be on a Singapore Air flight headed to Singapore for a cruise from there to Sydney, Australia. Instead I’m sitting at home on Cruise Critic thinking about the cruises I have booked for 2021 and 2022.
  9. I too would do the lift & shift while it’s still available.
  10. I had an Air Canada flight booked from Brisbane to Vancouver in November to return from a cruise. Cruise was cancelled in June. I requested the future flight credit from AC on June 9th and received it on August 21st for the full amount with no expiration date. FYI, the emails with the voucher number and PIN number arrived in my spam/junk folder, so those of you who are waiting, check your junk folder.
  11. My new cruise showed up the same day I did the L&S, and the old cruise dropped off. However, the new cruise showed the existing price for that cruise, no grandfathering of the prior rate, which was a great deal. This was early on in the L&S and phone lines were crazy. I spent more than 2 hours on the phone, but at the end of it, I got the price protection. Sounds like you may need to make a call to Celebrity.
  12. It sounds very possible that’s what happened. I hope yours gets fixed without a call. If you do need to call, I suggest calling early morning or late at night when (maybe) the call center isn’t so busy. It took me over 2 hours on the phone, but I felt so much better when it was fixed.
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