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About nwcruiselover

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  • Location
    Seattle Area
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  • Favorite Cruise Line(s)
    Carnival, NCL, Royal Caribbean
  • Favorite Cruise Destination Or Port of Call

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  1. My new cruise showed up the same day I did the L&S, and the old cruise dropped off. However, the new cruise showed the existing price for that cruise, no grandfathering of the prior rate, which was a great deal. This was early on in the L&S and phone lines were crazy. I spent more than 2 hours on the phone, but at the end of it, I got the price protection. Sounds like you may need to make a call to Celebrity.
  2. It sounds very possible that’s what happened. I hope yours gets fixed without a call. If you do need to call, I suggest calling early morning or late at night when (maybe) the call center isn’t so busy. It took me over 2 hours on the phone, but I felt so much better when it was fixed.
  3. I had exactly the same experience as you did. I called on Friday 5/8 to do the lift & shift and was told to expect the new invoice to be received in 3 days. On Saturday 5/9 the 2021 cruise was shown when I signed in, but the price had not been changed to reflect the 2020 price. I called Celebrity yesterday and after being on the phone for 2 hours and 10 minutes, I now have the proper pricing shown and a new invoice. I booked directly with Celebrity. I hope you’re successful in getting your new cruise repriced.
  4. I called this morning at 10:10 AM and the recording said expect wait time of up to an hour. I waited 1 hour and 40 minutes to speak with the rep, then another 30 minutes for the rep to connect with the Resolutions Department.
  5. Having been on the Sydney Bridge Climb, I have a (hopefully) helpful hint for those interested in climbing the bridge once you can again go to Australia. I have done the climb three times. The first two were magnificent, one a day climb and one at twilight. The third was a day climb, but on that day it was absolutely POURING DOWN RAIN and freezing cold. They provided fleece jackets and raincoats, but it was a very unpleasant experience. I vowed that if I ever wanted to climb again, I would only book the day of, or possibly day before, the climb. Their policy is no refunds and no date or time changes, and they climb in all conditions except electrical storms. Do yourself a favor and be sure you have a favorable day for your climb.
  6. I recently cancelled two cruises and received my refund 3 business days after I cancelled. I was told it could take 15+ days so was quite pleasantly surprised to see it so soon.
  7. Agreed! We can hope for fall, but even that’s iffy.
  8. From what I recall, step GF has a court date this coming week in Puerto Rico, where a trial date is to be set. I think the date was set for February 24th, but I could be off a day.
  9. I have thought about whether I would have approached the step GF if I were nearby. I don’t think I would have because that might have startled him, causing Chloe to fall. I have mostly lurked on this thread, but have been following the story since it happened last July. I sincerely hope justice is done for Chloe by convicting her GF and dismissing the lawsuit brought by her parents.
  10. Has anyone heard anything about the court appearance that was scheduled for today? This is the one where he was to officially enter his plea of guilty or not guilty.
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