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wwcruisers

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About wwcruisers

  • Rank
    5,000+ Club

About Me

  • Location
    Puget Sound
  • Favorite Cruise Line(s)
    RC/X

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  1. I know that it's always helpful when someone on our roll-call threads looks up this info for the various ports, and posts it. That information comes in handy when deciding what to do in a particular port -- or whether to even get off the ship, that day!
  2. Sounds like MaryBeth needs to find another line of employment -- she doesn't sound like much of a 'people person'. You'd think that X would have the 'best of the best' handling check-in for the top-tier suites!๐Ÿคจ
  3. Here's a suggestion: On your next cruise, take a book down to the lobby where the GR desk is located. Find a comfortable place to sit and read, nearby. Without even trying to eaves-drop, I assure you that you'll hear ALL SORTS of things, over the course of an afternoon! ๐Ÿ˜ต (And, you'll probably want to find a different place to read, after that! ๐Ÿ˜‰)
  4. Slam your fist? Demand compensation? Ummm....NO. ๐Ÿ˜ฑ My DH and I have cruised RC and X for nearly 20 years, now. As you can imagine, we've had a wide variety of issues that sent us to the Guest Relations desk, in search of a solution. In the great majority of cases, we have had satisfactory resolutions to our issues. Sometimes it was just a matter of getting the problem fixed -- while some involved compensation of some sort. So, to address your question of HOW to ask, here are a few 'rules of the road' that have worked for us, over the years: -- Be patient. Everyone standing in that (sometimes long) Guest Services line would rather be out, enjoying their vacation -- just like you. When it is your turn, if you have a calm, polite demeanor -- and maybe even a smile -- you'll find that you get better results, from that tired person on the other side of the desk. -- Be specific about the issue you are having, and what you need the person at the GR desk to do about it. Whining about problems you had on your last cruise -- or pointing out how much better another cruiseline is -- is not helpful. -- Write down the name of the person you speak to at the GR desk -- or, even better, ask if they have a business card. If they do, write down the date and time of your conversation on the back of it -- and save it, for future reference. -- If the problem is not resolved, in a timely manner -- follow-up. This may require another trip (or phone call) to the GR desk. If necessary, make a firm (but polite) request to speak to the GR desk manager. If that fails to yield satisfactory results, request an interview with the Hotel Director (at their earliest convenience). -- As a last resort, contact Corporate, after your cruise. You really should make every effort to resolve the issue, while you are still onboard. However, if your best efforts fail -- write a letter (or e-mail) to the Corporate Headquarters. Include all of those details that you have written down -- including the names of everyone you spoke to onboard, about the problem (that's where those business cards come in handy). Keep your letter short and to the point, being careful to avoid exaggeration or hyperbole. Also, try to mention something positive that stood out, about your cruise experience. Be sure to include a daytime phone number or e-mail, where you can be reached. Using these criteria, we have almost always had a satisfactory resolution to just about any problem (big or small) that we have encountered in our years of cruising. Hope this helps! ๐Ÿ˜Ž
  5. On one of Century's final sailings, my DH and I were determined to get the recipe for Lobster Murano. We attended a cooking demo (featuring the lobster dish), put on by Murano's Maitre'd. I took copious notes, and my DH took pictures. When we got back to our cabin, I said: 'By George, I think we've got it!" OP -- the one thing that we had to guess at was the Dijon cream, since it came out of the kitchen, already made. Our version is a little different from yours, in that we use heavy cream (rather than sour cream or creme fraiche). Other than that, our recipes are amazingly similar! It's a great dish to fix for company -- the flaming finale always gets 'oohs & aaahs'! ๐Ÿ˜Ž
  6. In my 'stuff-a-bag' laundry situations, I have been known to 'reinforce' the seams of said flimsy paper bag with clear plastic packing tape. That way, you can stuff a few more things in, without having it rip. It's also a good way to seal up the top of the bag, when you're finished. What can I say -- some folks swear by duct tape, but plastic packing tape is one of my 'must-pack' items (and, I've used it for a lot of different things!)๐Ÿ˜„
  7. Our experience at LPC was on Infinity, as well. We found it delightful -- excellent food and wonderful service. Found the 'show' to be thoroughly entertaining, without being obtrusive on the meal itself. And, while it's not an experience I would want to do more than once a cruise -- we are looking forward to LPC on our next Infinity cruise! ๐Ÿ˜Ž
  8. I DO hope that the tech-team is paying attention. It just took me 5 tries (from logging-in) to get to this page! Yep -- I'm logging out now -- hope that this is fixed soon. I love CC, but this is simply becoming an exercise in frustration! ๐Ÿคฏ
  9. Same here -- using a desk-top with Firefox. I've mostly been getting blank screens, but sometimes I'm seeing that 'template error' code, too -- going on for about a week, now.
  10. Yes -- I've been experiencing that very problem, for over a week now!
  11. While not getting a specific error code (500-something?) I've been plagued with blank white screens, for the past week or so. I'll click on a post -- or move to another thread -- and the page will simply NOT re-load. I have to back out and try again -- with mixed success. It's been frustrating enough that I just give up and log off, sometimes. Not getting any better today, that's for sure! ๐Ÿคฏ
  12. LOL -- spoken like someone who is truly owned by a cat! ๐Ÿ˜œ But, not to go totally OT -- I would have to say that, while our 4-night cruise on the Carnivale (in 1989) was delightful, that was probably our last cruise on Carnival.
  13. I remembered Sorrentos as being universally terrible, back when we used to cruise RC regularly. However, on our recently family cruise on Indy, the pizza was outstanding -- we went there twice, for lunch. The pizza was always hot and fresh -- and the manager was always walking around, wiping down tables and making sure that everything was well-stocked.
  14. Have you checked out snorkel expeditions for this port, over on the Ports of Call board?
  15. Sadly, the assistant cabin stewards are no more. The room stewards have been working on their own, for over a year now. I think that they have few cabins (total) assigned to them, but they are VERY busy!
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