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MarcsSharon

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  • Posts

    231
  • Joined

About Me

  • Location
    Wellington, Florida
  • Interests
    cruising
  • Favorite Cruise Line(s)
    Princess
  • Favorite Cruise Destination Or Port of Call
    Carribbean

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MarcsSharon's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. So..tried to book a cruise on the website..got a message to try again later and tried contact and left our info. Called Princess..and got message saying leave a message. What gives…credit card at the ready and can’t book. Anyone else having trouble?
  2. I highly recommend Spain Day tours. Used them 3 times this past April and have booked them again for this October. Great company to work with.
  3. As I stated..it was my son and family on cruise..D618. They got the a/c working only to have it go out again. They were given a fan…I will get the final outcome tomorrow. They were extremely disappointed with the lack of sympathy from guest services…sorry only goes so far. Thanks for all the suggestions..I did pass them along to him.
  4. Saddest part is..this cruise is their 2nd..the first being on the broken Crown last summer in Alaska. He got back 50% of fare and used it for this trip. Needless to say…never again on Princess.
  5. My family is currently on Caribbean Princess and has no air conditioning in their mini suite. He is getting ZERO satisfaction from front desk. An suggestions on how to escalate this so they get some comfort?
  6. So, 40 days out and just got an email from RC, stating due to a change in plans, your excursion has been canceled. This was booked and paid for months ago. Now, most of the tours are sold out and we’re stuck trying to find something to do in Marseilles, France. So disappointed with RC..not even offering alternatives. If anyone has any ideas…would be greatly appreciated.
  7. I was on Caribbean..Canada to Fll and there was bingo..in Club Fusion. Very well attended ☺️
  8. Also was on this cruise and agree, this was a wonderful cruise. Ship was in great shape, service excellent, entertainment great. After this cruise, my faith in Princess has been restored.
  9. I just got off a cruise yesterday. On day one, we were bothered by a squeaky door. We asked our steward if he could get someone to see about it. Within 30 minutes…it was done. We tried to give him some cash, and he refused it. He said we should wait until the end of the 14 day cruise. He was so good, he worked around our comings and going to service the cabin. He always greeted us by our names and asked if we needed anything. We gladly tipped him on the last day.
  10. Help me understand…say I win with my bid..do I get to reject the cabin if I don’t like the location? I would not like to go from a mid ship balcony to a far forward mini suite.
  11. UPDATE…after 3 submissions of the correct documents, FINALLY got the credit posted with the help of live chat ( 2nd try with live chat).Now just have to hope our Canada cruise is a go. Lesson learned..be persistent.
  12. Good point..the excursions are available to book. Thanks for pointing that out.
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