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karen_g

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About karen_g

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    Cool Cruiser

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    Bedford, TX, USA

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  1. So I thought I would report back. After spending quite some time on the phone with Customer Service this morning, the story I got is this: for my sailing, they cancelled ALL the Chill Island Beach Beds, due to construction. Proggieus was indeed correct. And I am still surprised; I thought Chill Island was done with renovations! Nevertheless, I'm still hopeful that I'll be able to find a shady spot. Fingers Crossed!
  2. My reservation was for Chill Island. It was my understanding that Chill Island has had a full compliment of Beach Beds for some time now. I would be very surprised to find them doing construction in that spot, but I suppose anything is possible.
  3. I just checked 2 different "cruise ship calendars", and they are still showing my ship (Symphony) as the only ship there that day. But the calendars might not be updated yet, I suppose.
  4. I am SO angry! Today, I got an email from Royal with subject line reading "Cruise Planner Cancellation Summary". It said that my CocoCay Chill Island Beach Bed THAT I BOOKED 4 MONTHS AGO had been cancelled and I was being refunded back to my credit card. NO explanation whatsoever. My cruise leaves in 9 days! I have emailed them, but so far have just gotten the standard "we'll get back to you within 36 hours" response. Grrrrrr!!!!!
  5. I never thought of that. That makes total sense. Thank you!
  6. I have booked a 3-night dining package for my upcoming cruise on the Symphony. When I get onboard, where should I go to make the 3 reservations? A few years ago on Allure, they directed me to the main dining room where there was quite a wait. Is that still where I should go to make my bookings? Thanks for any info.
  7. I will be on Symphony next January, and I'm trying to set up some private excursions in St. Kitts and St. Thomas. Pretty sure that in the winter, both St. Kitts and St. Thomas are one hour ahead of Miami ("ship's time"). Will the ship stay on Miami time throughout the whole week, or will it change at some point?
  8. Where can I check to see what ships will be in CocoCay on the day I will be there? Is there a website to check?
  9. Wow, you captured my mindset EXACTLY. RickAinley put it perfectly: "The Key is playing on FOMO". That marketing ploy is working on me too!
  10. Wow! Yes, that DOES defeat the purpose of getting the Key Reserved Seating. I didn't know this.
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