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travlr21

Members
  • Content Count

    360
  • Joined

About travlr21

  • Rank
    Cool Cruiser

About Me

  • Location
    Okanagan, British Columbia
  • Interests
    Travelling, hiking, cross country skiing, reading
  • Favorite Cruise Line(s)
    Regent Seven Seas, Windstar & Celebrity
  • Favorite Cruise Destination Or Port of Call
    Europe

Recent Profile Visitors

196 profile views
  1. We were on the Infinity over Christmas and New Year December 2015, also in South America. Christmas Day was a sea day and they had a bit of a special menu in the main DR at lunch. At least, they had a turkey meal. We were in Aqua and I had been disappointed to see there was no turkey on the menu that night, so I got my fix in the main DR at lunch. However, the service at the Christmas lunch was abysmal, so kinda ruined it for me.
  2. We did one on Paris in April while on the Joie de Vivre. It was wonderful, our guide escorted us the subway and we visited a number of sights. Including Notre Dame, which was just 2 days before the fire. Shocked when we heard about that, our guide was so passionate about Notre Dame, I could only imagine her reaction to the devastation. We stopped at a shop where she purchased macarons for the group.
  3. Just a heads-up. We over-nighted on our recent Uniword cruise in Bordeaux. In two cites we had an access code printed in the daily, needed to open a security gate when we returned from a walk.
  4. We have just returned from the first ever cruise (for paying customers) on the new Bon Voyage, Apr 14 -21. There was a 4-day cruise with execs etc. as the first sailing out of dry dock. We spent the previous week on Joie de Vivre. I must say that there was a world of difference between the service on the Bon Voyage as compared to the J de V. Had we only cruised on the Bon Voyage, I would have immediately knocked Uniworld off our list of acceptable cruise lines. In short, the ship was just not ready for passengers. Many issues, elevator not working, TV system not working, electrical issues in cabins, alarm buttons duck-taped to the wall. Our cabin reeked, I suspect due to glue, new carpet and furnishing etc, kinda like that 'new car' smell but not a pleasant place to be. As compared to the J de V, the B V French balcony cabin was extremely small. We, along with many others, had the large chair removed from the cabin to make a bit more space. The service provided by the crew was lacking. Blame it on first sailing / fresh out of dry dock? We initially booked when it was the River Royale, not the Bon Voyage so had no idea it would be just out of dry dock. We paid for a luxury experience and did not get it. They appeared under staffed and the crew poorly trained. There was a slight improvement over the week, but still not close to the J de V. Just one example of an awful dinner sevice. We made a reservation for supper one night in brasserie. We were finishing our pre dinner drink in the lounge prior to entering the brasserie. We saw one couple enter and seat themselves, we entered shortly after and seated ourselves, as did a third couple who entered shortly after us. There was a chef behind the counter, and one server. At one point I noticed someone opening a bottle of wine for that first couple, expected them to come and serve us. Not to be. After about 10 minutes of waiting we managed to get the waiter's attention to serve us some wine. On the J d V there is a chef in the bistro who actually seems to cook there. On B V he maybe adds garnishes, but the meals come from the kitchen below. As a result, food was not overly hot. At one point during the meal, a crew member came up the back stairs and thru the brasserie with a vacuum. He started vacuuming in the lounge, just outside the brasserie. Luckily, the cruise manager and hotel manager had come into the brasserie for dinner and the hotel manager put an end to the vacuuming so we could enjoy the rest of our meal in peace. Then, one of ceiling panels dropped from the ceiling, scaring the **** out of us. Luckily, it was tethered so did not fall far. Our Bordeaux cruise was a connoisseur cruise and all the excursions were wonderful
  5. Just off the Voyager. Had non refundable credit from TA, nothing we wanted from the shops. Had a basic pedicure which was $85. At home before I left, same quality of service was $35 (Canadian !). Expensive onboard but would not have spent the money on anything else.
  6. I think we were on that cruise. Our neighbours in the next suite never made it back to the ship, hence a bit of a delay waiting to see if they would show. Watched someone from the ship hand off their passports to someone on shore. We were on the previous cruise as well, we are Canadian, and were invited with many other Canadians to the mid-day sail-in to Halifax on Canada Day. Was nice and the CD played O Canada for us.
  7. Tea on the Voyager.
  8. Will be on the Voyager in March for the TA.
  9. We were in Luminae B2B last summer on the Summit. Asked for mixed berries every day. Towards the end of each leg, offerings were slim but still got some. Also have had the same experience in Blu on many cruises even though not on the menu there either. Funny the never seem to run out in Aqua Spa for $$ drinks.
  10. We have stayed in a number of these cabins on the Constellation, Millennium and Infinity. You cannot see from the deck above to the balconies. And, from experience, some of the balconies are marginally larger than others. Also, it is not consistent across the ships which are the larger ones.
  11. I just logged in under Firefox and seem to be fine. Just rechecked on Chrome and got the SQL error. Will try FF in the future to see if it helps.
  12. We have had this when we were booked B2B. A phone call to Choice Air takes care of it.
  13. We have only been on one Regent cruise, albeit for 63 nights on the Voyager last fall. I believe it was our first included excursion that we had the headsets provided to us, may be in Sicily? Pleasantly surprised and looked forward to subsequent tours. However, generally did not have them after that. We did one river cruise on Viking and really appreciated the head sets. On Regent, I recall at least one guide get off the bus and immediately start her commentary, while it took a good while for the rest of the passengers to get off, and so missed a lot of the commentary. We provided our feedback to Regent after each leg of our cruise, how helpful head sets would be. I am not sure it would be impossible for Regent to implement a system like Viking does. The destination people meet with the local tour guides to hand out the 'lollypops' and they could hand out guide head sets at the same time. Not impossible, would be an expense and some more coordinating at the start of the day, but would be so much appreciated by passengers. Linda
  14. We had this happen to us in 2015, though it was within a couple of months before sailing. It disappeared from the Celebrity website, and from our account. There was total confusion, and no answers from Celebrity and a lot of speculation. We also heard the term inventory maintenance for the first time. In our case, we were doing 3 cruises B2B and it was the last leg, a TA back to Florida. At one point we had a voice message from our TA saying it was cancelled, and to get back to them. By the time we called them, they had the correct story. The cruise was not cancelled, it was being extended by 1 day, which we were fine with, as it did not impact our flights. Plus, an extra day and no extra cost, bonus. I think it related to a charter that was supposed to happen after the TA, but it never happened and somehow Celebrity ended up with a day that they had to tack onto something. As I recall, they ended up doing a mini dry dock following the TA, upsetting people who booked the shorter cruise after the TA. I suspect charters and dry dock are the more likely candidates. Good luck, hope you hear soon and have good outcome.
  15. Enjoy! We just got back from the airport, dropped our friends off, they will be on the Explorer with you though they fly out of YVR tomorrow. Wish we were going, but we have the Voyager to look forward to next March.
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