This spring on QoS we did the prior request for seperate beds. Once on board at 1pm we did the request through app as room steward was not around. After dinner we made the request through room steward. At 10pm we went to guest services. At 11 we finally got through to house keeping to request. Almost midnight a poor guy shows, by that time my travelling companion ripped apart the bed and pulled out all bedding stored under bed trying to make up beds herself but all had disgusting stains, room was a disaster zone, never forget the look on his face 🤣. Needless to say the worker got a mention and extra tip, felt so bad for him